Digital Strategies Innovation Leadership US 
Perficient
SEPTEMBER 10, 2020
Our strategists use Perficient’s CX IQ Customer Experience Assessment to evaluate clients’ customer experience strengths and weaknesses. CX IQ results tell us that, on average, an organization’s functional leaders agree on about 74% of the capability-related issues their firms are facing. Align on Vision.
Perficient
FEBRUARY 2, 2021
The dynamic nature of digital technology gives us the power to adapt. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors. And with constantly changing customer expectations, we NEED to adapt. See the full report.
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Perficient
OCTOBER 29, 2020
It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Quibi needed to move users above the FBM action line.
PYMNTS
JULY 16, 2020
Getting everyone together helped us respond to issues more efficiently. It’s also allowed us to have fewer meetings, which has been a welcome change. The experience has made us better, more efficient communicators. Getting everyone together helped us respond to issues more efficiently.
PYMNTS
FEBRUARY 23, 2018
And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By million active members.
Accenture
JULY 20, 2017
The only category in which change leaders were not advantaged was product and service innovation, where it seems that too much change discipline may hinder spontaneity and creativity to some extent. More broadly, change leaders tell us that they have gotten comfortable with the need for rapid, non-stop transformation.
PYMNTS
DECEMBER 6, 2019
We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T
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