Bank Innovation

DECEMBER 13, 2018

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. The bank […]. operations.

Innovation Strategies 199

Innovation Strategies Strategy Innovation New York 199

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

Bank Innovation

MAY 30, 2018

Citigroup has a digital-heavy, branch-light business approach that extends beyond its National Digital Bank platform (announced in March and currently in testing phase), according to Stephen Bird, CEO of Citi’s Global Consumer Banking.

Strategy 249

Strategy National Digital Banking America 249

PYMNTS

JANUARY 31, 2019

31) that it has kicked off the second phase of its initiative to roll out a digital-only retail bank in Africa. In a press release , Standard Chartered said that in response to demand from consumers in Africa, it will launch its digital banking business in Uganda, Tanzania, Ghana and Kenya.

Digital Banking 108

Digital Banking Regional Retail Innovation 108

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Bank Innovation

SEPTEMBER 12, 2019

As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry out day-to-day tasks isn’t enough. Bank has been preparing, especially as it reports that 72% of its customers are considered “digital-active” and 50% are using mobile channels.

Digital Banking 250

Digital Banking US Mobile Report 250

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No. The bank saw a net […].

Digital Strategies 195

Digital Strategies Strategy Digital Banking Retail 195

Perficient

OCTOBER 19, 2020

Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial.

Video 520

Video Security Tools Strategy 520

Bank Innovation

FEBRUARY 18, 2020

HSBC, a global bank with $2.7 The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 […]. trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5 billion in costs and reallocates capital away from underperforming units.

Strategy 243

Strategy US Taxes Capital 243

PYMNTS

JANUARY 10, 2018

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S., The firm said Tuesday (Jan.

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

Independent Banker

JANUARY 1, 2022

To have a true impact on the needs and expectations of today’s consumer, financial institutions must adopt successful practices from retail sectors, such as e-commerce, travel and entertainment that successfully deliver on expectations for consistent, personalized experiences through every stage of the buying journey. Delivering Value.

Retail 103

Retail Community Branding Study 103

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

PYMNTS

JUNE 14, 2019

Most consumers probably don’t have strong opinions about their banks, since the relationship tends to be more transactional than emotional. However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S.

Retail 103

Retail Study Online Mobile 103

PYMNTS

JANUARY 18, 2021

For Bank of America , we’re likely to see some discussion on macro trends, on consumer and commercial spending, on cards and branch count. For Goldman , of course, the push downstream, toward retail, consumer banking continues apace. As noted by Nasdaq.com , the consensus estimate for the consumer banking segment is about $1.4

Digital Strategies 183

Digital Strategies Strategy America Apple 183

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

BankInovation

NOVEMBER 6, 2023

Deutsche Bank completed the IT migration of financial institution Postbank to its network during the third quarter and has decided to shutter nearly half of Postbank’s branches as clients lean into digital banking.

Branch Strategies 58

Branch Strategies Strategy Digital Banking Retail 58

Celent Banking

AUGUST 4, 2015

A few months ago there was a question posed on Twitter which sparked a pretty intense debate : “What makes a bank a digital bank?” How far do incumbent banks have to go in order to adjust to the new age of digital financial services? At a very basic level, most bankers understand the importance of digital.

Digital Banking 100

Digital Banking Strategy Analytics Analysis 100

Gonzobanker

MARCH 28, 2024

In fact, according to Cornerstone’s What’s Going On In Banking 2024 report, 14% of banks and 20% of credit unions stated that they are less than 25% complete with their digital transformation. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

SEPTEMBER 11, 2019

In its efforts to expand, B2B Pay plans to raise about $411,000, which would go toward the implementation of its core banking system and finance its pursuit of licenses, according to the statement. The strategy also dovetails with API integrations and the emergence of open banking business models.

Digital Banking 177

Digital Banking Regulation Payments cryptocurrency 177

PYMNTS

JANUARY 24, 2021

NCR, meanwhile, makes ATMs and also does point-of-sale systems for retailers and restaurants, among other types of businesses. Michael Hayford , president and CEO of NCR, said in a statement that Cardtronics would line up nicely with its own platform, especially its 'NCR-as-a-service' strategy.

ATM 293

ATM Retail Operations Software 293

Bank Innovation

JANUARY 6, 2020

Singapore has received “strong interest” in its effort to open up the banking industry to fresh competition after 21 groups made bids for digital licenses, the financial regulator said.

Digital Banking 221

Digital Banking Groups Regulation Industry 221

The Financial Brand

FEBRUARY 3, 2020

Bank, PNC and TD Bank reveal about how they're redesigning their branch networks and retail strategies overall. The post How Regional Banks Are Revamping Retail Strategies for 2020 appeared first on The Financial Brand. Here's what leaders at U.S.

Regional 32

Regional Strategy Retail Branding 32

The Financial Brand

MAY 27, 2019

One of four key decision points retail bankers must make. The post Build Your Digital Banking Strategy on a Mobile-First Foundation appeared first on The Financial Brand. Mobile website? Mobile app? Or offer both for maximum consumer convenience?

Strategy 31

Strategy Digital Banking Mobile Branding 31

Bank Innovation

FEBRUARY 12, 2020

The growth of mobile and digital banking is driving in-store branch numbers down. In-store branches are satellite bank branches located inside large retail spaces, such as supermarkets or chains like Walmart and Safeway. since June 30, 2019, and 6.5% since June 30, 2018, S&P Global Market Intelligence reported.?

FDIC 243

FDIC US Retail Digital Banking 243

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

PYMNTS

FEBRUARY 18, 2020

The PSCU company Lumin Digital has signed Bartlett, Tennessee-based First South Financial credit union to a multi-year digital banking and cloud computing agreement, Lumin announced on Tuesday (Feb. We are pleased to partner with Lumin Digital to provide these necessary digital banking services to our members.”.

Tennessee 206

Tennessee Mississippi Digital Banking Payments 206

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. The Omni Strategy.

ATM 126

ATM Strategy Mobile Millennials 126

Gonzobanker

JUNE 11, 2018

Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. See you can align your business and digital strategy. More competition is welcome.

Conference 70

Conference Digital Banking Austin Digital Strategies 70

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents.

Retail 78

Retail Digital Banking Fintech Regulation 78

Gonzobanker

AUGUST 31, 2021

However, this issue is not so cut and dried for two important reasons: There will be unintended consequences of new strategies aimed at reducing overdraft fees that consumer and those favoring the trend are not thinking through completely. Non-Interest Income’s Impact to the Consumer Banking Model.

Strategy 134

Strategy Analytics Retail Mobile 134

Gonzobanker

OCTOBER 3, 2017

Since the “Trump Bump” lifted the market early in 2017, mid-size banks have held on to nice stock price appreciation with continued solid profitability. Interestingly, mid-size banks’ commercial focus has shown improved efficiency ratios, which on average have dropped to roughly 55%. Data: Yahoo Finance. Those days are over.

Retail 60

Retail Strategy Marketing New Jersey 60

The Paypers

MAY 25, 2020

Philippines-based EastWest Bank has launched Komo, a fully digital bank, adopting its retail banking strategy to the present times.

Digital Banking 28

Digital Banking Strategy Retail 28

PYMNTS

OCTOBER 11, 2019

And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 96 percent: Share of retail banks that plan to develop services focused on real-time payments by 2020. 50 percent: Share of Swiss consumers who currently bank online.

Trends 122

Trends Innovation Technology Marketing 122

Bank Innovation

MARCH 28, 2019

The migration of consumers to online and mobile banking options, in addition to automation and other technological forces, has helped fuel thousands of bank branch closures over the past few years. However, banks have hardly given up on figuring out new ways to transform branch banking.

Strategy 170

Strategy Mobile Online Technology 170

The Financial Brand

AUGUST 6, 2023

This article Retail Banking Priorities Have Shifted in 2023 appeared first on The Financial Brand. One key to success in digital banking transformation is flexibility. This article Retail Banking Priorities Have Shifted in 2023 appeared first on The Financial Brand. Which priorities are gaining traction?

Retail 29

Retail Branding Digital Banking Customer Experience 29