PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JUNE 29, 2020

digital banking apps such as Anna, Curve, U Account and Pockit since they depend upon the technology of Wirecard to handle payment processing, per the CNBC report. Anna counts 20,000 business banking clients, while Curve has in excess of 1.3 After the U.K.’s haven’t been able to get ahold of their cash, CNBC reported.

Digital Banking 150

Digital Banking Cards Regulation Payments 150

PYMNTS

JANUARY 31, 2020

In the latest Merchants Guide To Navigating Global Payments Regulations , PYMNTS analyzes the international impact of the regulations, as well as how banks, merchants and regulators are adapting to Open Banking and security protection rules of their own as developments emerge in Europe.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

NOVEMBER 14, 2019

And when businesses seek to open a new account from their mobile phone or computer, KYC and AML – critical components of the onboarding process – must be approached with a digital-first strategy, in a significant disruption to the status quo of verifying identities in-person at the bank branch. Digital Banking, Digital Onboarding.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans. “The

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JANUARY 19, 2021

National Australia Bank (NAB) has chosen Eedenbull to integrate its payment and spend management technology for SMB customers. The collaboration is part of Eedenbull’s efforts to expand globally after having secured 65 banking partnerships across Europe, according to a report. ICICI Adds AlignBooks Technology.

Fintech 341

Fintech National Groups Tools 341

Accenture

MARCH 24, 2017

With the introduction of PSD2, a new era of secure payments has begun in the European Union. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. The directive provides measures to protect the confidentiality and integrity of personalized security credentials.

Fraud 188

Fraud Security System Payments 188

Accenture

MARCH 24, 2017

With the introduction of PSD2, a new era of secure payments has begun in the European Union. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. The directive provides measures to protect the confidentiality and integrity of personalized security credentials.

Fraud 186

Fraud Security System Payments 186

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Many CUs struggled to achieve such quick pivots, but those that had already invested in the necessary technologies and security infrastructures were able to make the shift.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

SEPTEMBER 23, 2020

Banks in the EU have been racing to comply with the General Data Protection Regulation ( GDPR ) and the revised Payment Services Directive ( PSD2 ) since both measures were enacted in 2018. He explained that the cloud can help FIs swiftly respond to compliance and security challenges during the pandemic. Security Takes Center Stage.

Compliance 225

Compliance Regulation Guidelines Security 225

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. Still, it is prompting a reexamination of how FIs are using the technology to store data. EU and U.K.

Compliance 151

Compliance Fraud Regulation Security 151

BankInovation

MAY 2, 2022

The level of security and service that cloud infrastructures provide makes it an inevitable technology for banks and financial institutions.

Digital Banking 96

Digital Banking Security Operations Technology 96

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Or watch its digital disruption. Payments Security As A Digital Business Enabler.

Security 100

Security CA Payments Big Data 100

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

SEPTEMBER 16, 2020

In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS. From their point of view, they want to be able to access their banking information and services anywhere and anytime.”.

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. Developments From Around The CU Ecosystem. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

OCTOBER 29, 2020

Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. First Horizon Bank Adopts NCR Technology. CFPB Seeks Open Banking Guidance. That’s a critical advantage in the new normal.".

US 203

US Fintech Tennessee Compliance 203

Gonzobanker

JULY 8, 2022

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. 2: Talent Shortage.

Resources 139

Resources Leadership Technology Management 139

PYMNTS

JUNE 21, 2020

“Designed to allow our corporate customers to stay ahead of the evolving demands of their clientele, this innovative cash management API also supports businesses in their digital transformation and daily operation optimization,” she said in a statement.

Payments 359

Payments System Security Management 359

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JANUARY 15, 2021

Investors continue to fuel the growth of the B2B technology startup community with another busy week in funding. Despite a slowdown in corporate travel, expense management and travel booking technology provider SalesTrip still managed to impress investors, which pumped $1.4 Malaysia's microLEAP has secured $3.3

Capital 167

Capital Fintech Operations Technology 167

Cisco

APRIL 12, 2022

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location.

America 109

America Customer Experience Operations Survey 109

CFPB Monitor

SEPTEMBER 6, 2022

Kristen’s practice involves consumer, small business, and treasury management products and services; digital banking; emerging payments; servicing; innovative technology; information security; operations; marketing; and complex service contracts. She is resident in the firm’s Minneapolis office.

Groups 78

Groups Minneapolis National Lending 78

PYMNTS

JANUARY 17, 2021

Cloud-based accounting software solution provider AlignBooks will be working with ICICI Bank , a private-sector bank, to deliver a new, simple digital banking experience for small- to medium-sized businesses (SMBs), CRN India reported.

Software 153

Software Resources Digital Banking Report 153

PYMNTS

DECEMBER 11, 2020

Invisible” is the operative word here, as the tsunami of remote onboarding triggered by COVID lockdowns has given fraudsters yet more cover to add to their anonymity. adult consumers are more likely to use digital banking in response to these mandates.”. But that’s about to end.

Video 204

Video Security National Digital Banking 204

Gonzobanker

SEPTEMBER 4, 2018

Long-neglected contact center operations are finally getting attention from the C-suite. Executives are quickly finding, however, that rather than gaining valuable efficiencies from their vendor partnerships, technology options represent a huge execution risk.

Technology 115

Technology Resources Fraud Strategy 115

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Another factor to consider is enhancing security. Customers at the core.

Video 97

Video Digital Strategies Digital Banking Security 97

CFPB Monitor

APRIL 25, 2022

The OCC’s actions send a clear message that regulated entities offering emerging technology financial services must adhere to the same BSA/AML monitoring and reporting requirements as more traditionally regulated entities. The January 2021 Operating Agreement . The Consent Order.

Compliance 78

Compliance Digital Banking Training South Dakota 78

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions. It also enables Banca Carige to optimize highly skilled personnel and deploy staff to more valuable activities.

Video 78

Video Customer Experience Operations Digital Banking 78

PYMNTS

NOVEMBER 23, 2020

While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them. This approach can be compelling for employers that need to quickly solve problems to grow their workforces and operations worldwide.”. They could, and they are.

System 165

System Management Tools Cards 165