PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

Abrigo

MARCH 15, 2022

Among top types of new systems banks seeking “Digital account opening isn’t a particularly sexy idea. It doesn’t grab the attention the way concepts like open banking or cryptocurrency do,” wrote CCG Catalyst Director of Research Kate Drew in a report. Improved Customer Experience. banking consumers.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. A Better System Benefits Everyone.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

NOVEMBER 17, 2020

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.

UX 234

UX Mobile Data United States 234

ZootBlog

AUGUST 16, 2019

The post Are Legacy Systems Holding Your Bank Back? appeared first on Zoot Solutions.

System 76

System User Experience Risk Management Operations 76

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 156

Strategy System Risk Management Technology 156

PYMNTS

APRIL 30, 2018

Digital banks. IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business. Blockchain. Marketplace lending. Blockchain. Take the blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

DECEMBER 30, 2020

Instant payment systems have been launching in countries around the world as financial institutions (FIs), governments and various payment organizations seek to introduce technologies that can sate businesses’ demands for more streamlined exchanges of money with plenty of payments data. It was quite a bit of work.

System 161

System Payments Fintech User Experience 161

PYMNTS

OCTOBER 17, 2019

But beyond the quarterly numbers, management said the company is satisfied with the movement toward a planned merger with BB&T Corp. Rogers said the company has “made tremendous progress” in choosing the systems it will use for Truist and in making integration roadmaps. reported results on Thursday (Oct. billion and $1.40

User Experience 101

User Experience Conference Lending Management 101

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

Gonzobanker

FEBRUARY 3, 2020

In recent years, while everything from loan origination systems to CRM to digital banking moved “to the cloud,” contact center platforms remained one of the last bastions of on-premise banking technology. The solutions worked fine when bank call centers were essentially glorified switchboards. In 2018 I predicted.

System 78

System Innovation User Experience Technology 78

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Reinhard Hochrieser, director of Product Management at Jumio , said that a few prominent statistics come to light here. Lagging behind digital-only banks, traditional banks must look to streamline and offer a frictionless mobile experience to their user base.

Online 153

Online Security Course Mobile 153

Fintech Labs Insights

OCTOBER 17, 2016

Alkami Technology is partnering with credit union service organization, Open Technology Solutions (OTS), to bring its ORB Digital Banking Platform to member CUs in states from Colorado to Maryland. “We look forward to supporting this journey as their digital banking partner of choice,” he said.

Digital Banking 12

Digital Banking Technology Idaho User Experience 12

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. The bank is the single database for a business," said Wheldon.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments. “We s Bacs and Faster Payments systems, for example.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

MAY 3, 2017

If the bot publisher doesn’t keep improving that underside, the top part melts pretty quickly and results in subpar user experience.”. Bots can be really useful, however, in creating a user experience that “wasn’t possible or even imaginable before,” that actually trades on the power of using natural human language.

User Experience 121

User Experience Training Mobile Data 121

Fintech Labs Insights

FEBRUARY 14, 2017

February has been a big month for the innovators of Swiss digital banking leader, CREALOGIX. The company won its first Best of Show award at FinovateEurope last week, taking home top honors for its live demonstration of a virtual reality interface integrated into its digital banking hub. CREALOGIX also has a new CEO.

Digital Banking 20

Digital Banking User Experience Millennials System 20

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” It is the service that surrounds the card on file, and transaction management, that become important in everyday life.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

JANUARY 15, 2021

As small businesses and other companies struggle with cash flow management amid the coronavirus pandemic, HSBC wants to help. The Vancouver-based bank on Thursday (Jan. 14) rolled out a “Cash Flow Forecasting” tool through its online banking unit.

Tools 163

Tools Management United States User Experience 163

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

AUGUST 28, 2020

When Cornerstone Advisors collected data from banks for its 2019 Cornerstone Performance Report , COVID-19 was an unknown. But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Digital Banking is Here to Stay.

How To 158

How To User Experience Resources Strategy 158

Bobsguide

OCTOBER 9, 2022

“We can provide intuitive, easy-to-use access to many products and user journeys through a single platform, reducing complexity and friction for our customers and providing a truly differentiated user experience.”. We look forward to hearing more about how Finastra is enabling banks to provide differentiated user experiences.”.

User Experience 121

User Experience US Lending Meeting 121

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Founded in 2012. Privately owned.

UX 12

UX User Experience US Tools 12

PYMNTS

JULY 23, 2020

Consumers cooped up at home by the pandemic have, in many cases, reoriented their entire lives around digital — and in some cases even learned to love the new ways of doing things far more than they liked the old ones. That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience.

UX 165

UX Cards Google User Experience 165

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. trillion of the financial services industry’s business.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Accenture

MARCH 20, 2017

Banks such as HDFC, HSBC, and others are already launching their corporate mobile solutions in areas including cash management, trade services, reconciliation, authentication and operational support. Key features include: Multichannel access, seamless user experience across web, mobile devices and offline channels.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

Banks such as HDFC, HSBC, and others are already launching their corporate mobile solutions in areas including cash management, trade services, reconciliation, authentication and operational support. Key features include: Multichannel access, seamless user experience across web, mobile devices and offline channels.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

South State Correspondent

APRIL 24, 2023

AutoGPT provides its own prompts in what is called “stacking” and recursively talks to itself, feeding a refined prompt back into the system. Product Page – It created an updated treasury management product page, optimized by common current search terms in less than three minutes, complete with images, calls to action, and forms.

social media 195

social media Data Marketing Technology 195

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts.

Google 272

Google Fintech Payments Apple 272

PYMNTS

APRIL 25, 2016

Rachna Ahlawat, EVP at Ondot Systems, told Karen Webster in a live discussion about the variety of ways in which issuers can comply with the new mandate that’s not only about reducing fraud, but also increasing consumer confidence that the networks believe will translate into greater usage of the cards.

Fraud 100

Fraud Cards Branding User Experience 100

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. ID_Analytics.

Samsung 69

Samsung Mobile User Experience Google 69

William Mills

MAY 9, 2018

Their platform integrates with common mortgage loan origination systems. Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Now getting ready to show the lender side. Product Demoed: Agile Mortgages.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Bi-directional integrations with over 100 systems. Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Provides mobile banking to banks and credit unions.

Mobile 40

Mobile Cards Fraud Data 40