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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. NEW DATA: Inside Main Street SMBs’ Digital Shift. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools. The Flaw In Demonizing Big Tech.

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How Wells Fargo Uses AI, Biometrics To Fight Money Laundering

PYMNTS

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

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Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking

PYMNTS

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

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Customers are open to robo-advice—with a few conditions

Accenture

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.

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How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans

PYMNTS

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

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Serving Mobile P2P Payments To The Gen X Crowd

PYMNTS

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits. Find the full story in the Tracker.

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Customers are open to robo-advice—with a few conditions

Accenture

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.