PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. What is changing are the card habits of demographic groups.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

MARCH 13, 2017

As banking becomes more digital, more financial institutions are turning to technological solutions to bring more customers on board. Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults.

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech. Nearly 44 percent of respondents said they would be “very” or “extremely” interested in downloading it. The results?

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate.

Report 114

Report Innovation Regulation National 114

PYMNTS

MAY 12, 2020

percent of national banks, versus 77.5 percent of local and regional banks, according to respondents. Overall, national banks offer 6.9 separate app features on average, while digital banks offer seven and local and regional offer 6.6. Another popular feature — reporting cards lost or stolen — is offered by 86.2

Regional 241

Regional National Cards Mobile 241

PYMNTS

SEPTEMBER 21, 2016

According to recently released research from the American Bankers Association, mobile banking is becoming increasingly popular among consumers of young ages. Around The Digital Banking World. USAA was not the only digital banking platform to debut new services and innovations recently. About The Tracker.

Digital Banking 100

Digital Banking Mobile Apple Millennials 100

PYMNTS

DECEMBER 21, 2016

The December edition of the Digital Banking Tracker™ details how financial institutions are working to help their consumers stay in good fiscal shape next year. Meanwhile, FinGo and eWise are also offering a new app to help millennial customers manage multiple bank accounts from a single screen. About The Tracker .

Mobile 100

Mobile Report Digital Banking Exercises 100

PYMNTS

DECEMBER 22, 2016

According to Chris Britt, CEO of mobile-first banking platform Chime, consumers are getting frustrated with larger, traditional financial institutions. And this frustration has created an opening for digital banking newcomers like Chime to swoop in and address these consumers’ concerns. The millennial advantage.

Millennials 100

Millennials Digital Banking Mobile Industry 100

PYMNTS

APRIL 18, 2017

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape.

Report 110

Report Digital Banking Tools Technology 110

PYMNTS

MARCH 17, 2016

The challenges and opportunities for banks in the age of digital innovation are seemingly one and the same. Technological opportunities are themselves challenges that can set banks apart from the pack, either negatively or positively: They can keep them relevant and competitive, or the other way around.

Digital Banking 100

Digital Banking Mobile Millennials Innovation 100

PYMNTS

MAY 21, 2016

In partnership with Nuance Communications, the same Massachusetts-based company behind the voice of Siri, the bank is piloting the technology in order to initially promote voice-activated functionality around spending tracking. The bank opted to pilot the technology in its student app, he said, because millennials are known early adopters.

Technology 115

Technology Trends Maine Digital Banking 115

PYMNTS

SEPTEMBER 23, 2016

Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Double-Edged Digital Banking Sword. The Urban FT Workshop.

Mobile 100

Mobile Community Bank Tools Community 100

PYMNTS

APRIL 6, 2016

While banks’ successes (and failures) have historically been largely determined by their physical footprint, the digital revolution has allowed financial consumers to be less reliant on brick-and-mortar branches as technology platforms have grown to enable them to perform their transactions “as and when it suits them,” notes Steggall.

Technology 100

Technology Innovation Course Security 100

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

Independent Banker

OCTOBER 29, 2014

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

NOVEMBER 18, 2019

Chrome , Google’s search app, surpassed five billion downloads in June of 2019 across both the Android and iOS ecosystems. 6 behind Visa, PayPal, Amazon, Mastercard and the consumer’s existing bank as the player consumers trust to enable an innovative, connected purchasing experience. 4, ahead of PayPal and Amazon.

Google 177

Google Study Payments Branding 177

CB Insights

JULY 11, 2019

Technological innovation across the financial services space is growing. get the building the bank of the future report. Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Fintech Labs Insights

AUGUST 1, 2016

Econiq’s Conversation Hub uses color-coded conversations to help bank and insurer frontline staff, operational management and executives avoid disconnected customer conversations in branches and contact centers. The platform uses instant video chat and guided browsing with no downloads or installations.

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Fueled by a strong, open API strategy, Backbase’s platform gives FI’s the ultimate freedom and flexibility to work with any core and third party vendor, to create a best-of-breed digital banking offering for their clients.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Specializes in digital banking platform. USAA is a customer and they are known as an innovator. As always, how does this company make money?

Mobile 40

Mobile Cards Fraud Data 40