PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. Not all digital innovations are perceived by consumers the same way, however. out of 100. out of 100.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

APRIL 10, 2020

“I think one of the largest reasons [insurers are still using checks] is because claim payments, the paying out of a claim, is [a] loss of money, and it is really hard for companies to focus or invest resources in a place in which you are losing money already,” Michele Schmitt, senior product manager for B2B insurance technology firm Tr?v

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. An Opportunity for Innovation .

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

DECEMBER 2, 2019

Shifting employee landscapes, changes in workers’ demands over how and when they get paid, and technological innovation have combined to open the floodgates for payroll FinTech. A Higher Technological Standard. “Technology and apps are the way forward.” Speeding Up Wages. Unlike the U.S., ”

Innovation 186

Innovation Data Payments Groups 186

PYMNTS

DECEMBER 9, 2019

And, he said, he knew in the answer he was supposed to reassure employees about his allegiance to PayPal’s technology firm roots. At the end of 2016, a year after PayPal went public, there were 179 million active users who used PayPal 17 times a year; PayPal’s market cap was roughly $47 billion. That, he noted, is a very good thing.

Innovation 209

Innovation Payments Cards Capital 209

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. Tech companies trying to support a bank stack have no easy task.

Technology 135

Technology Regional Community Bank Community 135

PYMNTS

JANUARY 22, 2019

To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). It was reported at the time that the company had forecasted having 140 access points in 430 markets, and covering 69 percent of U.S. households at the end of its fiscal year.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

JANUARY 19, 2021

In today’s top retail news, Bed Bath & Beyond said it has finished its sale of Cost Plus World Market (CPWM) to a private equity firm, while Starbucks will help Washington state with the distribution of coronavirus vaccines. Bed Bath & Beyond Finishes Sale Of Cost Plus World Market To PE Firm. Bed Bath & Beyond Inc.

Washington 141

Washington Retail Marketing Operations 141

Alex Jimenez

NOVEMBER 26, 2021

Fueled by the success of disrupting technology and innovative startups, organizations of all sizes and from vastly different industries are jumping on the innovation bandwagon. Most commonly, organizations that haven’t viewed innovation as a strategic imperative seem to be at a loss as how to roll out “innovation.”

Innovation 64

Innovation How To Management Groups 64

PYMNTS

JULY 25, 2019

Banks need to keep this requirement top of mind as they compete against other FIs in newer markets, however. It is thus imperative that those seeking to expand into new markets adjust their fraud protection strategies to better fit local customer needs. Bringing a global fraud approach to a new local market. operations.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

SEPTEMBER 28, 2016

Rudolf Booker , CEO and founder of Payvision , joined PYMNTS for the latest segment in the Commander in Chief series to explain why sparking innovation in payments may mean looking outside the payments industry itself to bring about real and lasting change. PYMNTS: Define your company’s approach to innovation. RB: Just do it!

Innovation 100

Innovation Payments Industry Customer Experience 100

PYMNTS

MAY 19, 2017

In the complex payments space, it’s often innovate-or-die, especially when it comes to cross-border payments methods and payments technologies. PYMNTS: How would you define your company’s approach to innovation? Technological innovation is the backbone of WEX — we’re a technology company first.

Innovation 123

Innovation Payments Technology Security 123

PYMNTS

NOVEMBER 2, 2017

Corporate finance executives and financial service providers quickly acknowledged a dramatic change in the treasury department: Over the last decade, the corporate treasurer has become a strategic component of the enterprise, driving growth in a challenging, constantly changing market. Treasury in general is risk-averse,” he said. “If

Innovation 100

Innovation Risk Management Security System 100

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. One CU upgrading its mobile technology is SAFE Credit Union , which has more than $2.3 Crunching The Numbers .

Marketing 131

Marketing Sacramento Data Mobile 131

Perficient

FEBRUARY 13, 2021

These predictions are in light of the five themes I see for 2021: Telehealth as a competitive advantage, New insurance markets, More self-service digital triage tools, Mega-mergers of vertically integrated health delivery models, and. In part, this is because so much innovation ( small “i”! ) vaccine scheduling, tracing, etc.)

Tools 520

Tools Marketing System Strategy 520

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. The adoption curve, especially in the U.S.,

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

JULY 11, 2017

The basis of innovation is not the desire to create something new or even the inspiration to do so. Innovation occurs where there is a problem and a person with the tools to solve it. Anyone can have a good idea,” Lowthers said; innovation is about what you do with it. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 101

Innovation social media Security Leadership 101

PYMNTS

FEBRUARY 8, 2018

percent of domestic and cross-border payments in December 2017, SWIFT found, with the company’s Head of Payments Markets, Asia-Pacific, Michael Moon noting, “Experts suggest that capital controls and uncertainties over future regulations mean that a significant reversal of the decline in RMB usage for trade and payments is unlikely in 2018.”.

Innovation 111

Innovation Payments blockchain Analysis 111

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Fraud and Financial Crime Technology Convergence. Should you centralize or converge fraud and financial crimes operations and technology?

Fraud 52

Fraud Technology Management Trends 52

PYMNTS

MARCH 16, 2017

We were surprised to see businesses actively selling into markets because they had a vehicle to receive payments there, and they were actively avoiding other markets because they didn’t know how to get paid there,” Moen said of Flywire’ s conversations with companies revealing their B2B payment pain points. Time For Change.

Marketing 109

Marketing Payments Compliance Innovation 109

PYMNTS

APRIL 6, 2016

Steggall, for his part, believes that the evolving level of digital elements and platforms available to financial institutions has “definitely put them in a position where they can be part of the ecosystem and be considered equals.”. The benefit is not just on the consumer end, of course. The Security Concern. Who’s Leading the Way.

Technology 100

Technology Innovation Course Security 100

PYMNTS

JANUARY 20, 2017

Though innovation across the commercial payments landscape is alive and well, there are key issues facing businesses as money moves between buyers and suppliers. Mehra said one of the most significant innovations that has helped to make the processes behind commercial payments more efficient is the usage of virtual cards.

Innovation 100

Innovation Payments Cards Mobile 100

PYMNTS

SEPTEMBER 20, 2018

Adobe announced it has entered into a definitive agreement to acquire software company Marketo for $4.75 With nearly 5,000 customers, Marketo combines planning, engagement and measurement capabilities into an integrated B2B marketing platform. In May, it entered into a definitive agreement to acquire Magento Commerce for $1.68

CA 143

CA Customer Experience Leadership Software 143

PYMNTS

DECEMBER 16, 2016

Though many financial institutions recognize the opportunity to help middle-market businesses automate their AP payments, they have not been able to fully capitalize on the opportunity. Here the elusive payments opportunity meets or, in fact, doesn’t meet, the elusive audience: accounts payable automation for middle-market firms.

Marketing Automation 100

Marketing Automation Marketing Cards Payments 100

Abrigo

MAY 8, 2024

WATCH Takeaway 1 Understanding generative AI and how peers are using AI and genAI helps financial institution leaders and management vet the technology and related risks. Nevertheless, understanding the technology is crucial. Even if a financial institution isn’t yet using the technology, it can learn from peers.

Examples 221

Examples Fraud Resources Risk Management 221

PYMNTS

SEPTEMBER 20, 2018

The financial services (FinServ) market is, by far, ahead of other industries when it comes to blockchain innovation and adoption, according to data released this year by PricewaterhouseCoopers (PwC). The market is expected to secure 30 percent of those efforts between 2021 and 2023; at present, the U.S.

blockchain 188

blockchain Innovation Tools Survey 188

PYMNTS

NOVEMBER 8, 2017

Faster payments schemes across the globe are placing new definitions on what it means to be fast, especially as more initiatives heard towards real-time transacting. FIS surveyed 25 markets in which real-time payments programs are operational, rating their innovative qualities on a scale from 1 to 5.

Innovation 101

Innovation Payments System Operations 101

Bobsguide

FEBRUARY 22, 2022

An award winning institution, Gansu Bank has won acclaim for innovation, risk management and technology practices in the recent past. We selected a proven, fully localized platform, TCS BaNCS to deliver the high level of innovation our vision demands to become a progressive, modern Bank.

Risk Management 78

Risk Management Innovation Compliance Software 78

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions.

Meeting 294

Meeting Examples UX Case Study 294

South State Correspondent

MARCH 7, 2024

Microsoft’s Office 365 CoPilot, the integration of the Microsoft version of OpenAI’s Chat GPT into the Office suite, represents the fastest, and likely safest way, to integrate the latest technology within your bank. However, the technology is not without its risks. While some will fear it, many will crave it.

Training 195

Training Data Tools Technology 195

PYMNTS

DECEMBER 18, 2020

It’s one definition of “resilience,” of which much is needed during this time of upheavals and unknowns. percent),” according to the December B2B Payments Innovation Readiness Playbook. The new B2B Payments Innovation Readiness Playbook study finds that “63.5 Manual AP/AR departments need help – badly. “The percent).”.

Study 190

Study Innovation Payments Technology 190

PYMNTS

MARCH 17, 2017

Blockchain technology has the potential to impact nearly every industry involving money. One area in which we’ve seen innovation break through recently may come as a surprise: insurance. If there was any industry that could be viewed as the definition of mundane and stuck in its ways, it would be insurance.

blockchain 127

blockchain Industry Bitcoin Innovation 127

PYMNTS

MAY 3, 2018

From mom-and-pop retail shops to the world’s largest companies, nearly every business is looking to offer the latest technology to its consumers. For many in the financial services world, though, implementing innovations is easier said than done.

System 187

System Innovation Technology Payments 187

Insights on Business

APRIL 3, 2018

Now, the industry sees the same concept and technology behind it as a catalyst for their business to achieve digital transformation. Open innovation in banking can refer to the use of open APIs that enable third party developers to build applications and services around a financial institution.

Las Vegas 159

Las Vegas Innovation Industry System 159

PYMNTS

JANUARY 22, 2018

Expense management technology is now a saturated market, particularly for the small business space – which is notoriously difficult to serve, because they are too small for large, enterprise-grade solutions, but too large for consumer-specialized tools.

Management 116

Management Compliance Taxes Marketing 116

PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

Retail 188

Retail Technology Branding Mobile 188