Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. No New Partners.

Strategy 97

Strategy System UX Tools 97

Fintech Labs Insights

JULY 15, 2019

For much of the Internet era, users had no way to check their password data entry before hitting login. It’s an important improvement that not only improves user experience but also reduces password reset tech support due to fewer fat-fingered lockouts. A few companies, notably Apple, were the exception.

UX 12

UX User Experience Apple US 12

Insights on Business

DECEMBER 12, 2018

Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business headlines, moving from water-cooler conversation to “what about us?” Those who were once believed to be casual users have been transformed to those who must be actively engaged on the front line of risk threats.

Innovation 111

Innovation Compliance User Experience Regulation 111

Fintech Labs Insights

NOVEMBER 8, 2016

The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Another thing I really appreciated.

UX 17

UX Capital Mobile User Experience 17

Celent Banking

FEBRUARY 12, 2016

Here’s the data we recently pulled. Why has your bank or credit union not improved the user experience this way? But it’s not nearly as common as you might think. Kudos to Webster Bank for getting out ahead of the game over a year ago! My takeaways: The gap between hype and reality is big, but.

User Experience 100

User Experience Maine America Data 100

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. >3 million digital end customers (retail & corporate).

UX 12

UX User Experience US Tools 12

Fintech Labs Insights

AUGUST 24, 2016

It’s 2016, and the red hot fintech sector has evolved immensely since Finovate first launched 10 years ago. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Underwriting has advanced thanks to the availability of big data. Collaboration.

Fintech 12

Fintech New York UX Lending 12

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. MapD for its database and visualization layer that transforms Big Data into immersive, instantaneous, and actionable analytics. Day One Attendee Favorite.

New York 25

New York User Experience UX Conference 25

FICO

MARCH 2, 2021

Customer expectations had continued to skyrocket thanks to the services provided by tech giants and fintechs. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). The Front-End Strategy: UX. “We think of the user experience as critical and want to apply this philosophy on the business side.”

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. Google’s expertise is in UX design,” he noted. “By The tension between FinTechs and FIs is real, as PYMNTS data shows. Race to the Top. The Where Will We Bank Next?

Google 272

Google Fintech Payments Apple 272

Fintech Labs Insights

MAY 24, 2017

They added, “The future of AML compliance will need to consider Robotics, Machine Learning, Data Analytics, AI, and even Business Process Management solutions.” Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. Key to achieving this goal is data integration, yet in markets where open banking frameworks aren't as advanced as jurisdictions like the U.K.,

Fintech 315

Fintech UX Cards Payments 315

Fintech Labs Insights

OCTOBER 5, 2016

But after clicking through the email, the user experience (UX) gets a bit gummed up. For the most part, users want to consume transaction data like email. And there is a huge button at the bottom to check out the transaction online (not that you’d really need to).

Cards 16

Cards UX User Experience ATM 16

PYMNTS

JULY 13, 2017

A PayFac collects minimal data up front and supplements it with other real-time data to get merchants up and running, literally, in minutes. FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In

User Experience 108

User Experience Software Compliance Payments 108

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. The post SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process appeared first on Finovate. What is SuperMoney

UX 22

UX Online Comparison Lending 22

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. They create content that helps them make a name as an authority in a space, giving them the credibility they need to convince people to trust them with their data.

Tools 78

Tools Millennials US Maine 78