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How trending technologies and the user experience go hand-in-hand

Payments Dive

Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial services terms in a video presentation from the 2017 Bank Customer Experience Summit.

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How DTC Merchants Are Learning To Curate The Digital-First Customer Experience

PYMNTS

This is the decoupling of front-end user experience from the back-end commerce capabilities, like product management, pricing, management payments, etc.,” Building the right front-end experience for the consumer starts with understanding customers. . she said. . Leveraging The Data. .

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How can trending technologies enhance the user experience?

ATM Marketplace

Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial services terms in a video presentation from the 2017 Bank Customer Experience Summit.

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How Incorporating Motion Design on Websites Improves Overall Business

Perficient

To make a lasting effect on your consumers and elevate your brand with motion design, here is what to focus on: Seeing Your Site from a User’s Point of View. Incorporating visuals, videos, and motion graphics will grab your user’s attention, help speak to what your company offers, and can increase conversions by nearly 80% on average.

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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.

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Driving Contact Center Innovation in Uncertain Times

Perficient

Contrary to popular belief, many customers are primarily interested in getting their question or issue addressed quickly and see self-service or AI as an innovative way to accomplish that. A recent study addresses the new reality of customer expectations. Customer engagement can often touch every part of how you do business.

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Turntable seamlessly adapts the video display to match the orientation of the device as it changes position. Quibi even worked with directors and editors to optimize video for Turntable.

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