Customer Experience Mobile User Experience UX 
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
Perficient
APRIL 4, 2022
Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.
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Perficient
SEPTEMBER 21, 2023
If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?
Payments Source
FEBRUARY 13, 2017
The new office will look for ways to improve UX for customers in digital and traditional channels.
Perficient
JANUARY 20, 2021
Globally, over 50% of all web traffic is via mobile. India, for example, is the second-largest region in the world of smartphone users. To learn more about creating a web and user experience strategy that accommodates your global target audience, contact our experience design experts today.
PYMNTS
MARCH 9, 2020
Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. It’s called headless commerce. Technicalities aside, here’s how it works. The search page would be populated with retailers.
The Financial Brand
NOVEMBER 28, 2018
Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.
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