PYMNTS
DECEMBER 14, 2017
“Continuing to expand our brick-and-mortar footprint is an important part of our strategy to be the most convenient, best-in-class pet retailer,” said Brian Amkraut, executive vice president of store operations for PetSmart. “In In addition to our store growth, we continue to take steps to further enhance the customer experience.
PYMNTS
JULY 21, 2017
Apple recently announced in a press release that Deirdre O’Brien, former vice president of worldwide sales and operations, has been named vice president of people. As long as I’ve been at Apple, Deirdre has been the glue that bonds our operations, sales, marketing and finance teams to deliver products to our customers,” said Cook.
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PYMNTS
MARCH 29, 2019
According to the report, he said that “Greenhouse will operate as a separate unit that sits outside of our walls, both figuratively and literally. We did this purposefully to allow the team to take on industry challenges while being progressive, disruptive and responsive to perpetually evolving consumer and culture.”. Today, the U.S.
Gonzobanker
MARCH 7, 2024
From panels to keynotes to hallways, here are a few things that caught my attention: AI: Next-gen customer experience? Mary Wisniewski, John Spottiswood, Srinivas Njay, Jerry Ryan Hildebrand The issue of customer service came up on repeat in my panel exploring artificial intelligence and customer engagement.
Gonzobanker
DECEMBER 14, 2023
Lake Michigan Credit Union CEO Sandy Jelenski – Since becoming CEO in 2000, Sandy has led the growth of LMCU from $400 million Union to $13 billion, all while building a mortgage business and servicing portfolio that nearly matches the size of the credit union’s balance sheet. A wonderful investment to help some very valued Americans.
Gonzobanker
JUNE 26, 2019
Lake Michigan Credit Union tackled the notorious “next best product” challenge by incorporating member data and overlaying organizational priorities. Lake Michigan calculated that just improving these two metrics has earned the CU millions of dollars with a three-year return of 157% on its investment.
Perficient
MAY 21, 2021
In her first semester at Southwest Minnesota State University, she majored in Computer Science and learned quite a lot about terminals, using Jedit, and also learned about gates and machine languages operating off binary numbers. Christina is always finding new ways of using her creativity to inspire others.
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