Remove Customer Experience Remove Marketing Remove Risk Management Remove Software
article thumbnail

Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

It involves using software to analyze both structured and unstructured data (i.e., Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. Risk Management.

article thumbnail

The top lending & credit risk blogs of the year

Abrigo

Smaller banks can be encouraged by these numbers, and S&P Market Intelligence predicts a return to relative construction industry normalcy in 2023. Read this blog for construction delinquency statistics that can help your financial institution better plan and manage their construction loan portfolios.

Lending 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

We Can All Learn From Crypto.com’s Hack and Response

Perficient

As soon as its risk management system discovered the attack, it suspended withdrawals across the platform, reimbursed customers who were affected, and “revamped and migrated to a completely new 2FA infrastructure,” according to the company statement. The Crypto.com hack exposes shortcomings of multi-factor authentication.

Security 294
article thumbnail

Zions Bancorporation goes live on TCS BaNCS Core Banking software

Bobsguide

The TCS BaNCS deployment provides Zions a parameterized, US market compliant, real-time solution, sets up Zions to go Digital, be nimble & efficient and shift to a customer centric approach. This is delivered through its unique Global Network Delivery Model , recognized as the benchmark of excellence in software development.

article thumbnail

Morgan Goodwin Links EdgeCTP Trade Tech With Western Union

PYMNTS

The Scottish technology firm said SMBs receive a platform that lets them compete in international markets with EdgeCTP and WU Edge joined together, according to a Wednesday (June 10) announcement. In separate news, Western Union teamed with Integral for Integral BankFX, a new risk management solution.

article thumbnail

Why banking technology makes sense – recession or not

Abrigo

You might also like this whitepaper, "Best practices for purchasing bank or credit union software" DOWNLOAD Takeaway 1 As Southwest Airlines learned, technology shortcomings create enormous costs in the short-term and in the future. A failure in back-office technology directly affects customer experiences.

article thumbnail

How to Win Small Business Loans This Year

Abrigo

How we manage the flow of documents is a huge piece of loan ops; how we store those documents appropriately; how we’re getting them to and from our lenders or appraisers or the third-party vendors that we use—all that stuff really opens itself up to process improvement. Streamline with Software.

How To 195