PYMNTS

NOVEMBER 5, 2020

The Startup Accelerator is a portfolio of startup companies working across a varied set of fields, including customer experience, payments, marketing, risk and regulation, climate change and security, the release stated. There are currently 27 companies as part of the Accelerator, according to the release.

Cards 183

Cards User Experience Customer Experience Regulation 183

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., A Win-Win for Banks and SMBs. ” The U.S.’s

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview. They can even use some social media to register.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Around the Payments And The Platform E conomy. In other markets, the rise of marketplaces is giving old organizations new perspective. To learn more, visit the Playbook’s feature story.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. . Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

OCTOBER 14, 2019

Headquartered in Helsinki, Enterpay’s automated invoicing payment solution works to optimize the payment process for B2B eCommerce companies, allowing them to increase profitable customers via improved credit scoring and automated invoicing. billion) European e-commerce market. “In

User Experience 116

User Experience Risk Management Customer Experience Capital 116

PYMNTS

JULY 1, 2020

From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. For many FIs, cloud banking is the key to unlocking more resilient services while vastly improving customer experience.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. The enhancements target SMBs and mid-market merchants.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

DECEMBER 18, 2018

Resulting from its partnership with FinTech firm Narmi , the upgrades target the customer experience, according to Radius CEO and President Mike Butler. “Our national client base demands a great 24/7 digital banking experience across all of their devices, and this enhanced technology provides just that,” he said.

Mobile 122

Mobile User Experience Digital Banking Fintech 122

Chris Skinner

JUNE 2, 2017

WECHAT MARKETING IS DEAD THESE ARE JUST SOME OF THE SILLY THINGS WE CAN EXPECT MEDIA TO START SAYING ABOUT WECHAT IN THE NEXT 12 MONTHS. EVERYTHING IS WITH USER VALUE IN MIND. THE VALUE TO THE USER IS THE FIRST PRIORITY.” IN THE SAME WAY THAT AMAZON IS RELIGIOUS ABOUT THEIR CUSTOMER EXPERIENCE.

User Experience 259

User Experience Conference Mobile Customer Experience 259

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. New digital payments channels and methods will grow next year, giving new opportunities for fraudsters and scammers. And the digital payments landscape made a global-scale impact, both positive and negative which FIs now must deal with. FICO Admin. by TJ Horan.

Fraud 52

Fraud Payments South Carolina Compliance 52

PYMNTS

DECEMBER 29, 2020

Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention. Can you really know your customer if you don’t know their location?” Where there’s a customer expectation, the institution needs to respond,” Wingert said.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

OCTOBER 7, 2019

Another exciting time is playing out now before our eyes: the rise of the connected vehicle ecosystem, and the race to get market share for various software and platforms vital to this area of payments and commerce. Not only are all the major automotive manufacturers deeply involved, but so are such players as Amazon and Google.

Google 159

Google Software User Experience Examples 159

PYMNTS

MAY 19, 2017

In its announcement, WEX said the platform was designed to offer a better user experience for its clients. Customer experience is a critical consideration when thinking about how your organization is going to be relevant tomorrow.”.

Online 101

Online Cards User Experience Customer Experience 101

PYMNTS

NOVEMBER 8, 2019

CEO Oisin Hanrahan recently spoke to PYMNTS about how the company combines artificial intelligence (AI) and machine learning (ML) solutions and human insights to ensure its anti-fraud efforts do not interfere with legitimate users’ experiences. . Getting Preemptive About Fraud.

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. The payments industry is complex.

Innovation 121

Innovation Customer Experience Mobile Security 121

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Abrigo

MARCH 15, 2022

Improved Customer Experience. Strong customer acquisition is imperative for financial institutions looking to grow. The commercial and business banking market lost $3.3 And 20% plan to open a digital account in 12 months, according to “The Digital Migration,” a research report by Meta Payments and Visa.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

MAY 18, 2018

In the May Mobile Order-Ahead Tracker TM , PYMNTS charts the latest efforts of restaurants that are going back to the drawing board to refine their mobile apps, redraw their back-office processes, improve their payment acceptance and otherwise make improvements to please mobile customers and speed order fulfillment.

Trends 134

Trends Mobile User Experience Training 134

Celent Banking

NOVEMBER 12, 2014

Simple has experienced a number of issues related to payment scheduling, the “safe-to-spend feature,” and service outages or delays. Yet these recent issues serve as a reality check for the neo-bank model—when your value proposition is customer experience, technical issues look 10x worse.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

APRIL 2, 2020

The goal for any security platform aiming to enable digital commerce is as simple in concept as it is incredibly difficult to execute: Give the good customers a great experience, and give the bad guys pretending to be good customers a rough ride.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

NOVEMBER 8, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. Visa On Challenging B2B Payments Status Quo. Or in payments, think beyond the rails. Citi: Turning Digital Payments Acceptance Into A Corporate Cash Management Play.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. And we saw the banks move pretty aggressively to try to close that gap.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

DECEMBER 7, 2020

The company provides digital ordering-oriented technologies, marketing, data insights and shared services to more than 14,000 local pizzerias serving roughly 5 million U.S. We take a holistic, multipronged approach to counter address mix-ups from happening because a poor customer experience leads to attrition,” she said.

Tools 142

Tools User Experience Security New York 142

PYMNTS

JANUARY 16, 2020

Businesses that combine advanced technologies with low-tech weapons like strong customer relationships will better position themselves to not just survive, but thrive in this increasingly competitive market. Every step of our user journey is safeguarded, from getting onboarded to using the platform to submitting a payment,” she said.

Customer Experience 131

Customer Experience Fraud Video Security 131

Insights on Business

JUNE 14, 2018

From simple deposits and loans to more advanced risk modeling and channel management, banks have acted at one time or another as trusted intermediaries, service providers, asset managers, and market makers. Digital reinvention at its most fundamental level reconceives banking using a customer-first or customer-centric perspective.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JULY 19, 2017

Today’s corporate travel and expense management market is all about consolidation and collaboration. Addressing this market also means understanding all of the service providers that come into play. And now virtual payments are on the move,” Carpanzano added. There are, however, areas that could see a need for improvement.

Industry 108

Industry Policies Management User Experience 108

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

FICO

SEPTEMBER 29, 2022

Even if they’re appealing to younger demographics, those with lean credit histories and so-called ‘thin-files’, success hinges on the perception of trust, security, appropriate risk-aware offers and the quality of customer experience. Tim has over 15 years' experience spanning banking, finance, retail and marketing analytics.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

FEBRUARY 21, 2020

As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user experiences provided in their personal lives. There are also significant savings opportunities — for both insurance providers and small businesses — in data integration.

Policies 141

Policies Management System User Experience 141

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. The second and overlooked area of innovation is in the area of user experience. What concerns you most in the payment solutions space?

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

JULY 31, 2019

Money is moving faster than ever, with innovations making it possible for consumers and businesses to send and receive payments within minutes as opposed to days. These innovations can save valuable time and money, but they do not often solve issues associated with international payments.

Payments 144

Payments blockchain Kansas Security 144