PYMNTS

JANUARY 22, 2020

The Algorand leadership has taken a pragmatic and deliberate approach in designing a blockchain for mainstream applications while staying close to the ethos of the open-source community,” said Sveinn Valfells, co-founder and CEO of Monerium. “Supporting new blockchains with mainstream relevance is a priority for Monerium.”

Bitcoin 131

Bitcoin blockchain UX Leadership 131

Gonzobanker

JULY 8, 2022

However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Oftentimes, bank leadership has issues setting priorities, and the CIO ends up stuck between politically powerful executives competing for resources. 2: Talent Shortage. Innovation Leader.

Resources 139

Resources Leadership Technology Management 139

Cisco

MARCH 26, 2021

The imperative to connect in the most secure, flexible, and productive ways possible – from anywhere, at any time — is more critical than ever. Hear how Cisco’s customers have responded and scaled quickly to meet ever-changing opportunities and challenges. Financial Services. The future of retail is here.

Customer Experience 71

Customer Experience Retail Operations Security 71

PYMNTS

JUNE 13, 2017

With over 20 years of leadership experience in executive retailer roles, Goldberger comes to online jeweler Blue Nile having served at Target as chief digital officer and president as well as vice president of kids’ taste and business development at Gilt.com.

Leadership 109

Leadership Customer Experience Online Retail 109

PYMNTS

JULY 24, 2020

Nike Restructures Corporate Leadership In Digital Push . Nike unveiled multiple changes to its top leadership Wednesday (July 22) as it seeks to accelerate its digital business as well as streamline customer experiences with a Consumer Direct Acceleration (CDA) roadmap. Salesforce Boosts Payments Capabilities For Users.

Fraud 159

Fraud Leadership Kentucky social media 159

Insights on Business

OCTOBER 10, 2017

Here is a preview of our focus at this year’s Sibos: Enterprise blockchain – IBM is leading the advancement of blockchain with many projects under way in financial services including foreign exchange payments netting , private equity administration , securities lending and trade finance.

blockchain 87

blockchain Customer Experience Compliance Fraud 87

PYMNTS

JUNE 18, 2019

TokenOS, the company’s open banking platform, enables a global ecosystem of banks, their customers and developers to initiate payments and move money and information securely, instantly and frictionlessly worldwide.”. Other customers include Khaleeji Commercial Bank, An Post, Think Money Group, Tandem Bank and numerous others. “As

Leadership 161

Leadership Customer Experience Innovation Capital 161

Abrigo

MAY 5, 2022

Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.” Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195

Community Lending Maine Resources 195

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation. Now they ARE the business.

Strategy 77

Strategy Cyber Security Survey Security 77

Perficient

SEPTEMBER 29, 2020

“Consumer-centric experience” has become a buzzword in healthcare circles. In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! As data security risks increase, so do opportunities to earn consumer trust.

social media 294

social media System Retail Online 294

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. If employees spend less time handling deposits or cashing checks, they can be available to help customers facing problems or seeking guidance regarding new opportunities.

Community 139

Community Community Bank social media Security 139

Insights on Business

OCTOBER 3, 2018

Mounting pressures on financial institutions to drive out costs, improve customer experience, complete with emerging players, and comply with new regulation mean that adopting advanced technologies will not be optional. Key Areas for Digital Disruption within Financial Services.

Industry 155

Industry Innovation blockchain Compliance 155

Insights on Business

APRIL 2, 2019

Customers increasingly demand new payment options like real-time payments and P2P payments, underpinned by security and trust. The future of payments will increasingly be shaped by fintechs who are quick to respond to market needs with new payment services that offer exceptional value and customer experience.

Payments 125

Payments New York City Fraud New York 125

Independent Banker

DECEMBER 31, 2022

By bringing its innovation initiatives in-house, ICBA will continue to support these efforts, including identifying robust, cutting-edge solutions to solve community bank pain points and meet evolving customer needs. An increase in embedded payment. billion in 2020 revenues.

Innovation 103

Innovation Trends Community Bank Community 103

FICO

JANUARY 24, 2019

More recognition of FICO’s leadership in anti-money laundering (AML) and know-your-customer (KYC) solutions has just come in the form of two new IDC MarketScape reports. FICO has done a great job incorporating TONBELLER into the family and infusing experience, size, and analytics capabilities into the Siron product line.”.

Report 40

Report Customer Experience Analytics Compliance 40

FICO

JANUARY 24, 2018

Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. At Advisen, our team was again on hand to showcase the FICO® Enterprise Security Score (ESS), and what a difference a year makes! In 2016, FICO was still a relatively new player in the cyber and enterprise security space. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. “If you don’t disrupt yourself, someone else will.”

Innovation 100

Innovation Security Industry blockchain 100

Fintech Labs Insights

OCTOBER 7, 2015

Token provides a new rail for instant, secure, and flexible payments. The Token Payment Platform is an end-to-end secure payment system accessible to developers, where all transactions are authorized using digital signatures. What good customer experience really looks like. Marten pioneered the messaging security market.

Security 12

Security Payments Customer Experience Leadership 12

Gonzobanker

DECEMBER 19, 2022

It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers. What an amazing leadership story. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

FICO

JANUARY 18, 2023

Industry Leadership in Artificial Intelligence Already Exists. . This year’s study found that the number one benefit of Responsible AI was improving the customer experience; “Delivering better experiences for customers” (74%) was listed as the top benefit of Responsible AI. In the absence of definitive U.S.

Analytics 52

Analytics San Diego Regulation Compliance 52

Independent Banker

MARCH 31, 2022

Treasurer Sarah Getzlaff, CEO, Security First Bank of North Dakota, New Salem, N.D. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. ICBA executive committee (from left). Vice chairman Lucas White, President, The Fountain Trust Co.,

Community Bank 239

Community Bank Community Industry Texas 239

Gonzobanker

MARCH 30, 2017

In the modern age of banking, a bank’s contact center reps might be the only human that most customers will directly interact with! For too long, bankers have developed world-class visions of customer experience while funding second-class call center operations. The default mode of thinking for Edge is “one and done” resolution.

Customer Experience 60

Customer Experience Training Community Bank Community 60

Gonzobanker

MARCH 30, 2017

In the modern age of banking, a bank’s contact center reps might be the only human that most customers will directly interact with! For too long, bankers have developed world-class visions of customer experience while funding second-class call center operations. The default mode of thinking for Edge is “one and done” resolution.

Customer Experience 60

Customer Experience Training Community Bank Community 60

Independent Banker

MAY 26, 2016

Companies will invest in digital customer experiences to improve experiences for all customers and employees. Blockchain technology that creates an indelible public ledger system that’s accessible for all and secure will drive financial organizations to rethink their infrastructures.

Trends 70

Trends Innovation Branding System 70

PYMNTS

SEPTEMBER 28, 2016

Lately, I’ve been very much focused on optimization of various internal processes and tools, as well as creating innovative products and services that can be added to our product portfolio and enhance our customers’ experience. He focuses on strategy, leadership, innovation and customers, leading to significant company growth.

Innovation 100

Innovation Payments Industry Customer Experience 100

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. The Monty Python “Biggus Dickus” Award – goes to Sen.

Fintech 194

Fintech Community Regional Technology 194

Alex Jimenez

FEBRUARY 27, 2019

Like AI, IBM had an announcement about their new hybrid cloud offering “to help businesses migrate, integrate and manage applications and workloads seamlessly and with security across any public or private cloud and on-premises IT environment.” The drivers of their move consisted of predictability, security, and speed. Cybersecurity.

blockchain 40

blockchain Conference Security Innovation 40

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Covered Security , coveredsecurity.com @CoveredSecurity. Presenters: Chris Zannetos. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Leadership and board members. Despite Stripe’s recent fundraising at attractive valuations, company leadership maintains that they have no plans to go public. Focus on developers. Source: Stripe.

Online 98

Online Company Retail Payments 98

Fintech Labs Insights

SEPTEMBER 29, 2016

Stuut, who took the helm at Jumio in May 2015, struck a positive tone , saying that the “restructuring process will allow us to strengthen the Company’s financial structure and extend our leadership position in ID verification.” ” So far so good. Finovate: What is unique about Jumio’s approach to ID verification?

Security 12

Security Mobile Industry Knowledge Base 12

Gonzobanker

NOVEMBER 9, 2015

Samsung bought LoopPay with its Magnetic Secure Transmission technology, which gives it the ability to reach merchants in a way that other wallets cannot due to having both the NFC (near-field communication) and MST (magnetic secure transmission) technologies. Lots of talk about innovation and customer experience.

blockchain 60

blockchain Bitcoin Lending Innovation 60

Gonzobanker

DECEMBER 22, 2020

By meeting the deposit and banking needs of customers and members minus branch systems that were shuttered in a two-week period. And, by the way, without missing a beat. ” – MX’s Kara Parkey. Hyperconnected Investor of the Year Award Goes to Canapi Ventures.

Idaho 172

Idaho Community Industry Strategy 172

The Financial Brand

JANUARY 24, 2021

Two big banks warn customers they will shut accounts to protect staff and other customers as coronavirus tensions mount during new lockdowns. The post Closing Customer Accounts for Violating Mask Mandate: Fair or Foul? appeared first on The Financial Brand.

Branding 39

Branding Branch Strategies Customer Experience Leadership 39

Fintech Labs Insights

APRIL 22, 2016

Dave has over eighteen years’ experience transferring technology into practical business applications. Under his leadership Featurespace has grown from a concept to a commercial success with many blue-chip customers. This improves customer experience by accepting more transactions in real-time, maximizing revenue growth.

Fraud 12

Fraud Analytics System Customer Experience 12