Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? Have we optimized our know your customer (KYC) procedures for digital account opening?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

APRIL 22, 2020

Having quicker or real-time access to data means these entities will be able to verify potential customers’ identities much faster, cutting down on the friction points many customers experience when asked to authenticate themselves. Data and Authentication Frustrations. Biometrics and Onboarding.

Security 133

Security Data Fraud Tools 133

William Mills

MAY 11, 2016

To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Adds in Social security.

Video 40

Video Mobile social media Analytics 40