Perficient

JANUARY 31, 2022

As soon as its risk management system discovered the attack, it suspended withdrawals across the platform, reimbursed customers who were affected, and “revamped and migrated to a completely new 2FA infrastructure,” according to the company statement. The Crypto.com hack exposes shortcomings of multi-factor authentication.

Security 294

Security Risk Management Knowledge Base Customer Experience 294

Abrigo

MAY 8, 2024

Seeing generative AI use cases can help bankers, risk managers, and financial crime professionals better understand it. They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience.

Examples 221

Examples Fraud Resources Risk Management 221

South State Correspondent

OCTOBER 26, 2023

Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz. This will present some customer experience and technological hurdles for many financial institutions.

Conference 221

Conference Las Vegas Fraud Case Study 221