Remove Customer Experience Remove Knowledge Base Remove Management Remove User Experience
article thumbnail

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

FICO

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering? So, where’s the “intelligence” in today’s “enterprises,” and the digital customer experiences digital transformation promised to deliver? Breaking the 5 Blockers.

article thumbnail

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

FICO

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. Banking and insurance companies marketing to fickle consumers are trying to leverage enterprise intelligence to build effective, lifecycle-long customer management solutions. by Jim Neumann.

article thumbnail

FinovateSpring 2016 Live Blog – Day 2

William Mills

To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. CreditHQ helps businesses manage cashflow. They analyze credit interactions to determine which customers will pay, and when. David Carr (Innovation Manager).

Video 40