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NEW REPORT: Are AI And ML Actually Transforming Retail?

PYMNTS

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158
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Kroger Introduces Contactless Mobile Pay At QFC Stores

PYMNTS

According to the press release, the Kroger app will be compatible with “Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication (NFC) technology.” So far, the contactless pay app has been introduced in 61 QFC stores.

Mobile 217
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How Digital Platforms Innovate For Adventurers In The Airbnb Age

PYMNTS

And it was also found that digital devices from the likes of Samsung as well as Apple are forecast to be popular with this demographic along with food and beverage brands. million bookable online listings at the time. From RV shares to home shares, online platforms must work to enhance customer experiences to help serve their users.

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Payments 2016: The Year Of The ‘Ecosystem,’ Redefined

PYMNTS

Here is the response from Florin Arghirescu, SVP of business relationships and innovation at Synchrony Financial …. Most of this disruption is driven by the concept of frictionless payments, which has now morphed into customer engagement and how to solve for the entire commerce experience, well beyond specific payment technologies.

eBook 140
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Commanders In Chief: For Payments Innovation, Look Beyond The Pipes

PYMNTS

Looking back over a five-year time frame, with an eye on innovation that has enabled all of the above top-down momentum in payments, the executive said the most important events have included a real “difference between infrastructure changes and what the customer might see.”. A lot of companies do that, but we don’t.”

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Innovation All the Time

Independent Banker

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

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The Mobile Payment Adoption Plan Pivot

PYMNTS

Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. have divided into three main camps: Android (Google), Apple and, most recently, Samsung. It’s all about speed to service, allowing customer[s] to skip lines. initiative.

Mobile 100