Customer Experience Innovation North Carolina Operations 
Perficient
FEBRUARY 22, 2023
Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. Next, we’re observing a continuously increased focus on customer experience.
Perficient
FEBRUARY 27, 2023
Perficient is looking forward to joining this conversation with other financial services and payments experts at the upcoming Bank Automation Summit in Charlotte, North Carolina on March 2-3. With all this considered, key strategic topics like buy vs. build, risk, and operational readiness cannot be ignored.
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PYMNTS
AUGUST 12, 2020
Recent improvements in the customer experience have made open banking more attractive for Funding Circle, added Jacobs. In another bank-FinTech tie-up focused on small business solutions, WaFd Bank, based in North Carolina, has announced the adoption of technology from nCino. WaFd Bank Bolsters SMB Financing Via nCino.
PYMNTS
OCTOBER 5, 2020
The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. But June bounced back up by about 25 percent, and all indications are that the summer was a good season for the category.
Independent Banker
DECEMBER 31, 2022
All our locations are in urban areas of North Carolina, and we’re going up against the biggest institutions to attract talent. We did about 850 loans for $50 million in 81 different markets [in North Carolina]. James Sills: Talent and retention of talent is our number one strategic priority in 2023.
PYMNTS
SEPTEMBER 11, 2019
In addition to an efficient tech platform for placing orders, it is beneficial to restaurants of all stripes to offer a loyalty program that can reward customers for their decision to place an order. Coffee companies aren’t the only ones that are changing the way they operate.
Gonzobanker
DECEMBER 20, 2019
Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Netflix co-founder Marc Randolph said the leading trait of an innovator is identifying pain.
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