Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Instead of departments like IT, they’ve created departments that correspond to a customer’s journey. Social-based marketing.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help. Keeping up with what’s next.

Millennials 108

Millennials Security Mobile social media 108

South State Correspondent

JULY 19, 2023

Instead of producing a mass ad to stereotype all millennials, bank marketing AI now allows a level of precision to produce content that can appeal to a single individual or to a mass of customers with a single intent. Bank marketers that start training now will become AI operators in the very near future -measured in days, not years.

Marketing 195

Marketing Training Video Tools 195

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. Dining’s brave new table technology future.

social media 100

social media Survey Retail Technology 100

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. As it appears to be, catering to teen shoppers is a rough task for most retailers.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. As it appears to be, catering to teen shoppers is a rough task for most retailers.

Retail 114

Retail social media Online Mobile 114

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 26, 2016

The past 10 years have comprised the single most powerful and innovative time in the history of technology. Everyone and everything is being connected by the mobile and social revolution, which has placed hundreds of thousands of applications at consumers’ fingertips. Every industry is being disrupted by technology.

Branding 100

Branding social media Millennials Study 100

PYMNTS

APRIL 30, 2018

QVC President and CEO Mike George said when the deal was announced,“By creating the leader in discovery-based shopping, we will enhance the customer experience, accelerate innovation, leverage our resources and talents to further strengthen our brands, and redeploy savings for innovation and growth.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. Social Media.

Online 101

Online Fraud Branding social media 101

Banking 2020

MARCH 26, 2015

These are the hallmarks of a mature industry, one that isn’t expected to demonstrate extraordinary technical foresight and innovation. In addition, new technology, and even customer care considerations, will finally influence the way debt collection is done. However, change is coming.

Industry 40

Industry Guidelines social media Technology 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. Millennials want their mortgages fast, rocket fast.”

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. David Carr (Innovation Manager). In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials.

Video 40

Video Mobile social media Analytics 40

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). How Level Money designed itself specifically for a mobile-first experience.

Tools 78

Tools Millennials US Maine 78

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. surging DEMAND DRIVes TECHNOLOGICAL INNOVATIONS in the space and CREATes JOBS. Table of Contents.

Industry 101

Industry Technology Online Video 101

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Getting ready to talk about two customer experiences. Their application is middleware. Biometrics?

Mobile 40

Mobile Cards Fraud Data 40