Perficient
AUGUST 14, 2020
Our experience design gurus brought a couple of these cherries home last week when an interactive microsite we created for Michigan-based utility provider DTE Energy received platinum recognitions at both the Hermes Creative Awards and the DotComm Awards. Earning outside recognition for the work we do is the cherry on top.
PYMNTS
FEBRUARY 7, 2019
“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.
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PYMNTS
DECEMBER 14, 2017
In addition to our store growth, we continue to take steps to further enhance the customer experience. This quarter, for example, we launched The Groomery by PetSmart, our innovative new store concept focusing exclusively on pet grooming services.”. New store openings in Canada can be found in Ontario and Saskatchewan.
PYMNTS
MARCH 29, 2019
The thing is, someone, or some organization, has to give birth to those experiences and the ecosystems that support them. The retailer recently launched its Power Store concept, with the newest one opening in January in Eastpointe, Michigan near Detroit – even as Foot Locker wrestles with closing older, more traditional stores.
Gonzobanker
MARCH 7, 2024
From panels to keynotes to hallways, here are a few things that caught my attention: AI: Next-gen customer experience? Mary Wisniewski, John Spottiswood, Srinivas Njay, Jerry Ryan Hildebrand The issue of customer service came up on repeat in my panel exploring artificial intelligence and customer engagement.
Independent Banker
MARCH 31, 2022
It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. At-large director Doug Ouellette, Chief community banking officer, Mercantile Bank of Michigan, Grand Rapids, Mich. Their insights are critical to the path we chart for this great industry.”.
PYMNTS
NOVEMBER 17, 2020
That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.
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