As Pizza Hut Struggles, QSRs Grapple With Delivery Investments
PYMNTS
FEBRUARY 21, 2020
As Pizza Hut stumbles financially and Domino’s races ahead, the commitment to the customer experience is under a microscope, and home delivery is a critical element of that experience. QSR magazine and other analysts point to a direct link between delivery and the consumer experience and consumer satisfaction.
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