Bank Innovation

MAY 4, 2020

As soon as we saw the PPP was moving, we made a pipeline between us and Radius [Bank] to allow our customers to get into the queue for loans,” said Eytan Bensoussan, co-founder […].

US 259

US Customer Experience Innovation Strategies Strategy 259

Bank Innovation

MARCH 6, 2020

What sets us apart from banks is we built the system from scratch […]. Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We

Lending 221

Lending US System Management 221

BankInovation

AUGUST 4, 2020

Bank, the tool was built with input from customers and data from bank support centers. “We Bank entered the voice chatbot space last week with the rollout of its voice-activated tool, Smart Assistant. According to Ankit Bhatt, chief digital officer for consumer at U.S. We made a decision early on that when we designed this […].

US 59

US Tools Data Customer Experience 59

BankInovation

JULY 14, 2020

The Afterpay card — and what we’re bringing to the market — is a virtual, contactless Visa card that is stored either in customers’ Apple […]. Afterpay is heading into brick-and-mortar stores in the United States. The Australian point-of-sale lending company, which launched online in the U.S.

United States 64

United States US Retail Apple 64

BankInovation

JULY 24, 2020

While the retail industry quickly implemented practical online solutions such as click and collect to meet changing customer needs, banking and financial services fell behind,” Sitel Group said in a financial services industry snapshot of […].

US 69

US Groups Meeting Retail 69

BankInovation

MAY 18, 2020

It’s helping us get ready for a future that […]. The coalition, Prairie Payments Joint Venture (PPJV), recently announced an agreement with IBM to modernize its payment structure. It’s not necessarily what the platform does or the payment type.

US 98

US Payments Customer Experience Innovation Strategies 98

BankInovation

MAY 7, 2020

After years of banks trying to connect with customers through Twitter and Facebook, it seems the crown jewel for their social media presence may actually be Pinterest.

social media 69

social media Strategy Marketing Customer Experience 69

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. As a company that works primarily with other financial institutions to offer solutions for their own customers, both consumer and corporate, Fiserv has a wide reach in the FinServ space.

Innovation 129

Innovation Security Innovation Strategies Data 129

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. We started our journey in 2012 with this thought and it’s helped us set our sights on our destination: creating a fairer, freer flow of wealth worldwide, challenging the status quo that has slowed and suppressed economies and entrepreneurship in the past. –K.T. Biometrics?

Mobile 40

Mobile Cards Fraud Data 40