PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. It recently opened the first Market by Macy’s, a new retail concept in Southlake, Indiana.

Retail 210

Retail Branding New York City Indiana 210

FICO

NOVEMBER 2, 2022

Many prevailing industry operating models are one to two generations behind the current available telco cloud-based technology. As a result, they’re contributing to driving up costs, slowing down innovation and frustrating customers. Delivering Analytically Differentiated Customer Experience and Personalization.

Analytics 52

Analytics Customer Experience Data Indiana 52

FICO

OCTOBER 12, 2022

Risk-Aware Marketing to Personalize Telco Customer Engagement. Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics. Innovators are shoring up their market share by opting for cloud-hosted platform technology more typically favoured by banks. FICO Admin.

Marketing 96

Marketing Analytics Customer Experience Data 96

ZootBlog

DECEMBER 10, 2015

Mainsource Bank, based in Indiana, believes a strong community leads to a strong bank. BBVA Compass differentiates by focusing on the customer experience and reducing complexity. If their customers are on Zillow, they know they will eventually want a mortgage. Personal connections are key to meeting their goals.

Customer Experience 60

Customer Experience Indiana Community Meeting 60

FICO

SEPTEMBER 29, 2022

Even if they’re appealing to younger demographics, those with lean credit histories and so-called ‘thin-files’, success hinges on the perception of trust, security, appropriate risk-aware offers and the quality of customer experience. Transforming the Customer Experience: Telecommunications. See all Posts. Related posts.

Analytics 52

Analytics Data Risk Management Customer Experience 52

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. They want tools that help them grow their business and remove the tedious activities that prevent that.

Conference 40

Conference Innovation Lending Customer Experience 40

Jeff For Banks

JULY 5, 2022

First Internet Bank in Indiana was founded in 1998. So banks, even community banks like [bank name] must take a sharp pencil to prune their branch network to compete with the higher interest rates of online banks, make investments in people and technology, and deliver to their shareholders. And products started migrating online.

Millennials 78

Millennials Community Pennsylvania Community Bank 78