PYMNTS

JUNE 13, 2019

If it seems like cases of fraud and hacking are always in the news, that’s because new incidents pop up practically every day. According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2 According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2

Fraud 110

Fraud Security Retail Tools 110

PYMNTS

JANUARY 30, 2020

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. Around The Next-Gen Debit World.

Security 182

Security Fraud ATM Cards 182

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.

Conference 221

Conference Las Vegas Fraud Case Study 221

FICO

JUNE 14, 2022

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots. FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks. In May, 800 FICO customers and partners joined FICO colleagues at the first FICO World since the pre-pandemic event in New York in 2019.

Fraud 52

Fraud Trends Analytics Cards 52

FICO

MAY 3, 2023

Operating at highly organized and relentless levels, fraud networks have become a multibillion-dollar, global problem. The banking and financial services industry must evolve their fraud-fighting strategies at an equally relentless pace to stay one step ahead. Last year in the UK, nearly 41% of fraud losses were due to scams.

Fraud 52

Fraud Strategy Analytics South Carolina 52

FICO

MAY 27, 2021

Often, people do not have the access to the complex systems that are able to analyze information in seconds to identify signs of fraud in their transactions, evaluate their credit history, or choose opportune times and channels for customer contact. by Alexandre Graff.

Customer Experience 52

Customer Experience Guidelines Operations Analysis 52

PYMNTS

JUNE 5, 2020

It has often been said during the last several weeks that the world has seen several years’ worth of eCommerce innovations advance in about three months, due to the pressure and pivots created by the global health pandemic. The sloppy merchant who simply builds a weak customer experience can be brand-damaging.

Fraud 151

Fraud How To Online Meeting 151

South State Correspondent

NOVEMBER 9, 2023

With the rise of data, generative AI, personalization, instant payments, embedded banking, and traditional AI, the customer experience in banking is now often better through digital channels. The underlying point here is that banks have traditionally used fraud data on an ad hoc basis.

Trends 195

Trends Technology Fraud Data 195

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? How Will My Employees Access the Bank Technology?

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

JULY 1, 2020

“Consumers have a lot of different choices on where and how they purchase their items and services, [so] it’s really important that the merchant provides a quality, seamless customer experience in the hopes that they’ll come back for a repeat of it.

Customer Experience 250

Customer Experience Security Tools Cards 250

FICO

APRIL 3, 2018

* And makes the customer experience better, too. While adoption of the EMV payment standard in the US (as embodied in chip cards and panic at the checkout ) has been slow, fraudsters’ gravitation to card not present (CNP) fraud has been anything but. Correspondingly, fraudsters have ramped up their CNP fraud schemes.

Fraud 85

Fraud Cards Training US 85

PYMNTS

FEBRUARY 5, 2020

The innovative hub addresses the industry’s plea for an easy, automated way to exchange transaction information. The present system uses laborious bilateral agreements, which limits wide-spread collaboration. In addition, manual processing currently used can lead to misapplied payments while opening the door to fraud.

Data 130

Data blockchain Fraud Customer Experience 130

NCR

NOVEMBER 7, 2016

One year on from the launch of EMV chip technology for payment cards in the US, the signs are positive as far as tackling fraud is concerned. Mastercard – the ‘M’ in ‘EMV’ – released figures showing a significant fall in the cost of counterfeit card fraud for US retailers who have adopted EMV.

Fraud 105

Fraud Cards US System 105

PYMNTS

DECEMBER 2, 2020

Indeed, the physical receipt has been a point of friction in the expense management process for years, leaving travel and entertainment ( T&E ) innovators room to tackle the pain through technology. You don't want to get defrauded, but you also don't want your accounting department to have to spend time handling fraud.".

Data 163

Data Management Fraud System 163

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. So, how did Day 2 end up?

Innovation 100

Innovation Security Industry blockchain 100

FICO

OCTOBER 31, 2019

As the adoption of EMV chip card technology has fueled a move to card not present (CNP) fraud , FICO analytic scientists are keenly focused on improving FICO® Falcon models’ CNP fraud detection. In early 2019 we rolled out our highly effective new high-value fraud CNP models to better combat fraud around the world.

Fraud 40

Fraud Cards Analytics Customer Experience 40

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

Gonzobanker

OCTOBER 6, 2015

While bankers may be a bit fatigued this year by articles about payments, the more enlightened Gonzo bankers are paying close strategic attention to the single most impactful payments trend in our industry: the shift from a plastic card to a “card-not-present” world. Fight the good fight to build a kick-butt payments self-service experience.

Cards 60

Cards Fraud Apple Google 60

Insights on Business

APRIL 2, 2019

Exposure to operational risks, data breaches and fraud losses can rise as a consequence of adopting new payment types and channels. The future of payments will increasingly be shaped by fintechs who are quick to respond to market needs with new payment services that offer exceptional value and customer experience.

Payments 125

Payments New York City Fraud New York 125

PYMNTS

OCTOBER 2, 2018

Financial institution clients are assigned a single specialist from AscendantFX to support the integration and deployment of the cross-border payments solution, which includes automated analytics to detect potential fraud and mitigate vendor risk. “In

Mobile 139

Mobile Customer Experience Analytics America 139

FICO

JANUARY 23, 2019

FICO recently hosted 60 banking fraud professionals from 33 organizations and 8 countries at its Asia Pacific Fraud Forum. Attendees were keenly interested in how artificial intelligence and machine learning continues to be a key technology in the fight against fraud and financial crime. Banking Fraud - The Need for Speed.

Fraud 40

Fraud Analytics Compliance Data 40

PYMNTS

SEPTEMBER 8, 2020

In the mad dash for small firms to secure capital, many sought their PPP loans from banks other than their usual financial service providers, creating a logistical nightmare for financial institutions (FIs) that still rely on manual and outdated customer onboarding workflows. A Better Business Customer Experience.

Fintech 198

Fintech Compliance Fraud social media 198

PYMNTS

MARCH 3, 2017

Digital Discussion Presenters: HANNAH PRESTON. Coming from a background in behavioral analytics, Hannah now helps the banking industry learn how to deliver a flawless customer experience, while preventing online fraud. Solution Strategist, Payment Security Division, CA Technologies. CEO, Market Platform Dynamics .

Security 100

Security CA Customer Experience User Experience 100

FICO

FEBRUARY 5, 2018

How is application fraud evolving? And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. This balancing act ultimately requires banks to set a fraud risk appetite.

Fraud 60

Fraud Management Analytics Strategy 60

PYMNTS

JUNE 8, 2016

Find out how to leverage innovative, already-available technologies during this evolution in the payments industry. Digital Discussion Presenters: Carol Alexander. Coming from a background in behavioral analytics, Preston now helps the banking industry learn how to deliver a flawless customer experience, while preventing online fraud.

CA 100

CA Payments Security Customer Experience 100

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

OCTOBER 18, 2019

“We know that embracing new technology is necessary for the future growth of our economy, and so, in Bermuda, we are making sure that we are leading the world in facilitating innovation. If existing and new businesses cannot innovate in Bermuda, they will find other jurisdictions to innovate — meaning Bermuda will lose out on opportunities.

blockchain 101

blockchain Samsung Bitcoin Innovation 101

South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). AI, payments, data, and other aspects of innovation are dropping behind the scenes. While no presenter touched on it, it was all digital bankers could talk about. Big Idea – Trends. It is closer to five.

Conference 195

Conference Technology Las Vegas Trends 195

FICO

AUGUST 30, 2016

I experienced two things: a frictionless digital payment, and a mild customer experience victory.*. Keeping customers happy, and letting them pay in the way that is most convenient, are the key growth drivers for mobile payments. Falcon protects two-thirds of the world’s card-based payments from fraud.

Fraud 56

Fraud Security Payments Analytics 56

PYMNTS

SEPTEMBER 13, 2018

It’s also presenting opportunities for fraudsters and cybercriminals — and bad actors are taking advantage. Fraud rates are expected to skyrocket, too, with researchers projecting a nearly 200 percent increase within the next five years. Cybercriminals are now making their gains through more sophisticated methods of attack.

Security 110

Security Fraud Cyber Security Data 110

Insights on Business

OCTOBER 16, 2018

The IBM team will present on a variety of topics ranging from AI to the future of payments to the current trends in financial services. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers and merchants demand real-time payment services.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

MARCH 22, 2018

But the onus is on the retailer to use that data in a productive and meaningful way, he emphasized, and to make the consumer experience more effective either by showing relevant recommendations or easing time to fulfillment. What we’re seeing with all of our customers for fraud prevention or risk management is that it is a big challenge.

Retail 100

Retail Data Fraud Risk Management 100

FICO

APRIL 1, 2020

I have always worked for international software companies and have been fortunate enough to choose organizations that have spearheaded technology innovation in their own areas. Our customers probably collect the highest level of data and information positioning them well to use analytics and data-driven decisioning effectively.

Analytics 80

Analytics Customer Experience Software Fraud 80

PYMNTS

DECEMBER 6, 2016

From behavioral biometrics to new selfie technology, financial institutions are being presented with even more ways to distribute their services across digital channels to meet customers where they want to interact. KW: Innovation in the banking sector is blossoming. Here is an excerpt of the conversation.

Innovation 100

Innovation Mobile Digital Banking Technology 100

NCR

DECEMBER 27, 2015

As the threat of fraud continues to rise around the world, a growing number of banks are looking at innovative ways to protect themselves and their customers – and one solution that’s gaining traction is the use of dynamic CVVs in order to cut down on card not present (CNP) fraud.

Fraud 40

Fraud Online Cards Security 40

PYMNTS

JANUARY 1, 2019

Investigators were looking into fraud at Tether; crypto exchanges were being preyed on by hackers. In a session on biometrics, the presenter asked the audience how they would prefer to make a payment, with the choices rather astonishingly being these: biometrics, traditional card with PIN, or eCommerce with card PAN entry.

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

PYMNTS

DECEMBER 24, 2020

And that shift has persisted throughout a year where mobile and digital expansion and innovations have been a rare bit of bright spot in an otherwise incredibly challenging environment. Digital Innovations Will Outlast the Pandemic That Inspired Them. Shake Shack Head of Digital Experiences Steph So. “If Expect The Uncertain.

Study 206

Study Industry United States Innovation 206