PYMNTS

DECEMBER 29, 2020

With digital transactions and eCommerce soaring during the pandemic, the rate of increasingly sophisticated fraud has also risen. It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. Can you really know your customer if you don’t know their location?”

Fraud 270

Fraud Compliance cryptocurrency Security 270

Insights on Business

MAY 22, 2019

Bank of New Zealand (BNZ), one of the leading banks in ANZ, announced late last year that they have selected IBM Safer Payments to deliver cross-channel fraud protection to its customers. The multi-million-dollar deal supports BNZ’s efforts to provide frictionless and safer payments experience to their customers.

Customer Experience 87

Customer Experience Payments Fraud Security 87

Perficient

FEBRUARY 29, 2024

Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness. Intelligent automation and other data analytic tools enable banks to optimize processes, enhance decision-making, and improve customer experiences.

Trends 221

Trends Industry Analytics Compliance 221

Insights on Business

NOVEMBER 26, 2019

Fraud prevention is about who you can trust. For financial institutions, it’s about understanding the relative risk of a customer, a merchant and/or a transaction, as well as hundreds of different factors including location, amount, device, etc. Why QIIB trusted IBM Safer Payments.

Fraud 91

Fraud Payments Innovation Customer Experience 91

Insights on Business

NOVEMBER 26, 2019

Fraud prevention is about who you can trust. For financial institutions, it’s about understanding the relative risk of a customer, a merchant and/or a transaction, as well as hundreds of different factors including location, amount, device, etc. Why QIIB trusted IBM Safer Payments.

Fraud 91

Fraud Payments Innovation Customer Experience 91

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

FICO

SEPTEMBER 8, 2022

Payments Fraud in Asia Post Pandemic. Why consumers are moving to banks with the best fraud and scam prevention. Senior Consultant, Fraud and Financial Crime. The growth of real-time payments and fraud in Asia. The appeal of these banking innovations has also made it a honeypot for fraud.

Fraud 52

Fraud Payments Survey Security 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

AUGUST 26, 2019

The latest Payments And The Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience. Much has been written about artificial intelligence (AI)-powered tools for fraud detection and security.

Customer Experience 109

Customer Experience Millennials Retail social media 109

FICO

FEBRUARY 23, 2022

When it comes to fraud, are people worried about the wrong things? New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. That threat is fraud scams – tactics and techniques that fraudsters are using to trick people into giving away their money.

Fraud 98

Fraud Survey Customer Experience Retail 98

PYMNTS

SEPTEMBER 17, 2019

Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and fraudsters have been reluctant to abandon the scheme as this year progresses. Australian FIs are still feeling the repercussions of a breach to its New Payments Platform (NPP), which exposed the data of an unnamed number of banking customers.

Fraud 196

Fraud Digital Banking Delaware Tools 196

PYMNTS

JULY 25, 2017

From enhancing the supply chain process to learning more about consumers’ shopping behavior, machine learning is a technology that’s at the forefront of retail advancements and innovation. In 2016, online financial fraud hit 15.4 million Americans, a 16 percent increase to $16 billion in stolen money.

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

OCTOBER 1, 2019

EMV seems to be that payments issue that just won’t go away, but not in the U.S., The number of EMV payment cards in circulation around the world stands at more than 7.1 That’s the case, even as news of fraud can regularly remind one of how easy it can be for criminals to install card skimmers at pumps to facilitate theft.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

OCTOBER 8, 2020

A survey found that 62 percent of customers worry about fraud — such as pilfered payment details, account takeovers or fake reviews being left in their names — when interacting with QSRs.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

MARCH 4, 2020

Among direct losses, there is fraud , both internal and external, which tends to eat up revenue. And inefficiency exacts higher costs than the money that dribbles out the door – there are also the invisible losses of sales never made due to a bad consumer experience , and opportunities never pursued for lack of innovation.

Innovation 130

Innovation Fraud Data Industry 130

Insights on Business

NOVEMBER 22, 2017

The changes we see in the global payments landscape, driven by innovative technologies, are fundamentally changing the industry, but they come with a brand new set of challenges. Over the past decade, sophisticated fraudsters have learned to rapidly scale up their attacks, making them more skilled at exploiting payment systems.

Fraud 125

Fraud Payments Innovation Industry 125

PYMNTS

OCTOBER 24, 2019

A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and payment processing. retailers ship outside the country due to fraud concerns, as well as the challenge of accepting foreign currencies and payments.

Survey 101

Survey Fraud Retail Online 101

PYMNTS

DECEMBER 12, 2019

Players in the sharing economy must contend with an increasingly complex online payments ecosystem as they move into new regions and attract participants to their platforms. Fraud, Payment Regulations Are Affecting Seamless Payments. Renters pay upon booking trips, and owners receive their payments once trips have begun.

Payments 137

Payments Fraud Regulation Innovation 137

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JUNE 22, 2017

Fighting fraud is a lot harder online, and a lot harder for merchants and consumers, as card-not-present transactions become the preferred method of malfeasance. In one recent announcement, payments provider TSYS and real-time learning technology platform Featurespace said they were joining forces to offer fraud prevention tools.

Fraud 162

Fraud Tools Cards Online 162

PYMNTS

MAY 10, 2019

Among the highest ideals for digital payments – driving innovation in transactions and customer experience – is, of course, the concept of seamlessness. In short, the new rule might require companies that deal with ACH payments to retool their fraud detection systems. How much effort will that require, then?

Payments 178

Payments Fraud Security Customer Experience 178

Insights on Business

DECEMBER 6, 2018

By Paul Govoni – WW Sales Leader, IBM Safer Payments, Watson Financial Services. With new payment rails often come unpredictable threats, and likewise the need to help customers adopt these products easily. A balance is required between adequate reliability and security without impacting the customer experience.

Fraud 79

Fraud Payments Security Technology 79

Insights on Business

MARCH 27, 2019

With new payments products surfacing regularly, unpredictable threats also continue to increase with these new platforms and services. Balancing the need for adequate antifraud measures without impacting the customer experience has never been more important. P2P payments goes mainstream .

Fraud 93

Fraud Payments Video Customer Experience 93

PYMNTS

SEPTEMBER 5, 2019

Call centers need to ensure that they provide a robust customer experience via multiple channels, but that need can make the authentication process tricky in terms of satisfying consumers who want speed. 20 million: Amount of Series D funding that experience marketplace IfOnly notched a little over a year ago.

Innovation 108

Innovation United States Customer Experience Fraud 108

Gonzobanker

APRIL 26, 2023

This article defines the critical nature of payment systems along a financial institution’s transformation journey and explores when a payment hub makes sense as a solution to an oft-fragmented collection of systems for processing ACH, wires, checks, P2P, and instant payments. First, a little background on payments.

Payments 150

Payments System Fraud Resources 150

PYMNTS

JUNE 13, 2019

If it seems like cases of fraud and hacking are always in the news, that’s because new incidents pop up practically every day. One of the latest involves hackers successfully accomplishing account takeovers (ATOs) of users of Zelle, the digital payment service. Fraud doesn’t impact all industries equally. Financial Institutions.

Fraud 110

Fraud Security Retail Tools 110

PYMNTS

JANUARY 30, 2020

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. Around The Next-Gen Debit World.

Security 182

Security Fraud ATM Cards 182

Insights on Business

APRIL 2, 2019

The payments industry is at an inflection point. Customers increasingly demand new payment options like real-time payments and P2P payments, underpinned by security and trust. The costs of running payments operations, complying with a myriad of regulations and enforcing payments standards are increasing.

Payments 125

Payments New York City Fraud New York 125

PYMNTS

JULY 24, 2020

It’s the end of the work week, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep dives into opening banking, synthetic ID fraud and supplemental jobless benefits. . Salesforce Boosts Payments Capabilities For Users.

Fraud 159

Fraud Leadership Kentucky social media 159

PYMNTS

JULY 29, 2019

It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience when it comes to commerce, payments and customer experience. That ideal applies to sellers of products and services alike, and helps to fuel and guide so much innovation going into 2020. Fresh Risks.

Fraud 148

Fraud Customer Experience Innovation Retail 148

FICO

MAY 3, 2023

Operating at highly organized and relentless levels, fraud networks have become a multibillion-dollar, global problem. The banking and financial services industry must evolve their fraud-fighting strategies at an equally relentless pace to stay one step ahead. Last year in the UK, nearly 41% of fraud losses were due to scams.

Fraud 52

Fraud Strategy Analytics South Carolina 52

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. We asked about priorities, plans and requirements for enterprise fraud prevention and detection solutions , and the results are fascinating.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

MARCH 22, 2018

Fraud detection startup Sift Science has raised $53 million in a series D round, bringing its total amount raised to $107 million. Founded in 2011, Sift Science plans to use this latest round of funding to grow its fraud detection and prevention product globally. Clients include Twitter, Airbnb, Twilio, Instacart, Zillow and Yelp.

Fraud 108

Fraud Atlanta Capital Big Data 108

PYMNTS

DECEMBER 26, 2019

One can almost feel it in the bones: the excitement to come in the world of payments in 2020, as innovation sparks new business models and disruption. Those are not the only factors driving the use of open-source software in the payments environment. Security Concerns.

Software 132

Software Payments ATM Course 132

PYMNTS

MAY 4, 2020

Payment orchestration platforms (POPs) are suddenly everywhere as solution-shopping for the great American reopening gets underway in earnest. Merchants need to offer international customers their preferred payment methods to best cater to them, yet they must do so in a way that is fast and secure for their businesses,” the report states.

Payments 130

Payments Customer Experience Regional Online 130

FICO

MARCH 30, 2023

Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Notes and coins are only expected to make up about 6% of payments in the UK within the next 10 years. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52