Perficient

APRIL 20, 2023

blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation). Explore our expertise in financial services , and contact us today. Interested in learning more?

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Let's Talk Payments

NOVEMBER 16, 2016

As the father of Apple said, “You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” The wisdom has been.

UX 40

UX Customer Experience Apple Technology 40

FICO

JANUARY 11, 2022

Join me and my guest, analyst Alex Johnson of Cornerstone, as we discuss this concept of digital transformation for the customer journey. . With increased competition from challengers and Fintechs, financial institutions need to approach digital transformation as an opportunity to build something fundamentally new.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

FICO

MARCH 1, 2022

Financial institutions should view this digital transformation surge as an opportunity to embrace intelligent technology that helps enable exceptional customer experiences and valuable outcomes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

Celent Banking

MAY 5, 2017

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Some accounts were locked for more than 24 hours.

UX 125

UX Technology Groups US 125

FICO

FEBRUARY 12, 2023

Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. When we look at customer experience, many of the leaders are startups and digital banks who rely making this a differentiator as part of their business model.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

BankNXT

JANUARY 5, 2017

Can banks convince us that the data they accumulate can be used to help us make better financial decisions? Story by Duena Blomstrom. 2017 – the year data made bank? on BankNXT.

Data 63

Data US Big Data Customer Experience 63