NCR

SEPTEMBER 5, 2017

Every customer is different, and should be treated as such. A loyalty program is made up of a diverse collection of consumers, from baby boomers to digitally native millennials, all with different expectations of loyalty programs and what the accompanying rewards and promotions should be. The value of choice.

How To 45

How To User Experience Analysis US 45

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Download the 17 key takeaways from the 7 fastest-growing personal finance apps. Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.).

Tools 78

Tools Millennials US Maine 78

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. Demo: “Audit Smarter” – ask clients to download mobile app for security authentication. In 2015, 70% of customers preferred to open bank accounts through mobile channels. Walk through the purchase experience.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. The network lets the user ask family and friends to HELP the user buy something. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Biometrics?

Mobile 40

Mobile Cards Fraud Data 40