Customer Experience Digital Strategies Technology Tools 
Perficient
SEPTEMBER 10, 2020
At the same time, digital has never before offered the ability to address customer needs to the extent possible today. But becoming digital is not just about adopting the latest technology. Issues that can make or break customer experience success. It takes empathy. A gap of 26% may not seem significant.
PYMNTS
DECEMBER 22, 2020
It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .
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Perficient
AUGUST 4, 2023
In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.
Perficient
NOVEMBER 23, 2020
It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. Financial services companies say the top two challenges facing them are acquiring new customers and creating personalized experiences. Personalizing the customer experience is no easy task.
Perficient
MARCH 12, 2021
When you understand the cost of conducting business with your channel, you have the opportunity to not only fund the investment of creating a portal but also align the necessary capabilities and technology that will support your efforts to reach your goals. Having the Right Processes, Tools, and Resources.
Celent Banking
JANUARY 20, 2017
Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. The graphic below summarizes those opportunities for differentiation.
Bobsguide
AUGUST 7, 2022
Finastra Kondor supports open integration across all treasury trading instruments, third-party and proprietary analytics tools. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By About Luxoft, a DXC Technology Company.
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