Perficient

SEPTEMBER 10, 2020

I’m talking about the additional resources your CFO may be freeing up for new digital initiatives. A survey of U.S. Our strategists use Perficient’s CX IQ Customer Experience Assessment to evaluate clients’ customer experience strengths and weaknesses. How might we personalize online experiences?

Digital Strategies 405

Digital Strategies Strategy Customer Experience Leadership 405

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said.

Customer Experience 162

Customer Experience Tools New York Strategy 162

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Perficient

NOVEMBER 5, 2020

Areas affected and that needed to be addressed immediately include; supply chain, ecommerce, data integrity, sales channel conflicts, and customer experience, among others. COVID-19 has also greatly expedited customer (B2B, B2C, B2B2C) behaviors and expectations. From a data consistency and customer experience point of view.

Company 436

Company Customer Experience Groups Data 436

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Loyalty Programs Become Crucial Amid Rising Digital Sales . One recent PYMNTS survey found that 38.7

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

OCTOBER 19, 2016

That, in a nutshell, is the takeaway from Astound Commerce’s recently released edition of its annual Mobile Research Survey. The more consumers use their smartphones, the more consumers want to use their smartphones, and they tend to reward the retailers that allow them to do so more easily and effectively.

Digital Strategies 100

Digital Strategies Retail Mobile Customer Experience 100

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100