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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

Cisco has a strong digitization point of view and holistic approach to digital business transformation. It’s an excellent way to solidify the optimal operating model mix for hybrid work, digital first engagement, operational excellence and process automation, sustainability, and cybersecurity.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

The health crisis has forced the sector to hasten its use of technology to improve customersexperiences at the drive-thru, to streamline curbside pickup orders and to cater to a limited number of dine-in patrons. . Post-Pandemic Moves.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The lack of clear ownership in driving digital transformation represents a huge roadblock for financial institutions fighting to stay relevant. Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition.

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End-to-end digitization – the key to outstanding customer experience?

NCR

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. Improving customer engagement and experience is one of the key goals of these investments. appeared first on Banking.com.

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. So far, Easterbrook said, he’s been “encouraged” by how well delivery is resonating, especially with younger customers. Starbucks’ $18.4 Burger King’s $9.3

Online 101
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Finovate Debuts: Daon Brings Security and Convenience to Mobile Authentication

Fintech Labs Insights

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. More than 92% of users prefer biometrics over passwords.