Customer Experience Digital Strategies Management US 
South State Correspondent
MAY 18, 2023
This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.
Perficient
NOVEMBER 23, 2020
The power of data and artificial intelligence can help us do that.” It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. Financial services companies say the top two challenges facing them are acquiring new customers and creating personalized experiences.
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Perficient
OCTOBER 29, 2020
Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.
Perficient
DECEMBER 2, 2020
Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.
PYMNTS
OCTOBER 31, 2019
The company knows from experience that when customers join Starbucks Rewards, their spend level with Starbucks meaningfully increases. He added that another element of the company’s digital strategy is artificial intelligence (AI). In fiscal year 2019 in the U.S.,
PYMNTS
JANUARY 28, 2020
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.
Accenture
JULY 20, 2017
The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming. Instead, they view change management as a distinct discipline that not only ensures that they do the things they need to do, but also have the capacity to execute business strategies that will truly differentiate them.
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