Gonzobanker

FEBRUARY 1, 2023

Digital Transformation – More Digital Than Transformative As bankers shared notes on recent technology investments, it is clear that there has been more digitization of how bankers already do business rather than a rethink of how to create a customer experience and operate the business with new tools and capabilities.

Arizona 145

Arizona Kansas City Industry Phoenix 145

PYMNTS

AUGUST 21, 2018

percent drop that “reflects the industry’s ongoing evolution to serve customers more effectively while reducing operating costs.” Banks are consolidating their services and capabilities into fewer branch locations, meaning each individual branch is in a “stronger position” to service customers.

Phoenix 100

Phoenix Survey Washington Trends 100

Gonzobanker

DECEMBER 20, 2019

Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Customer Experience Award. talent market.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Just digitizing existing manual processes won’t work; companies must rethink and reimagine all processes. Key Partnerships & Customers. .”

Security 40

Security Samsung Strategy San Jose 40