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7-Eleven Now Supports Voice Orders Via Alexa, Google Home

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. “7Voice takes 7NOW ordering from screen to voice, enabling customers to order in whatever way they prefer that is most convenient to them,” said Raghu Mahadevan, 7-Eleven’s vice president of the digital customer experience. Using real-time tracking, customers can find out when to expect their orders to arrive. .

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Facing The Fast Future Of QSR Payments Experiences

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You might end up ordering or paying with your face via facial recognition technology. Assuming the consumer has a mobile device and uses Apple or Google, the technology can push a loyalty program sign-up offer — sometimes including pre-filled forms — via the person’s NFC-enabled phone. That’s a view of the future,” he said.

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Clover Food Lab’s Secret Sauce To Boosting Mobile Ordering

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Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive restaurant industry. More restaurant owners are finding the ingredients to success in consumer-friendly technologies, such as mobile-ordering apps and self-service kiosks.

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Sam?s Club Takes On Convenience In Age of Amazon

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The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items. This will be smaller than a typical club — which is perfect for testing innovations in a live shopping environment,” Iannone said. Click-And-Collect And Mobile Apps.

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Smart Kiosks: The Key To QSR Loyalty?

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We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Domino’s has GPS tagged 400 U.S.

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Amazon Rolls Out Alexa-Powered Home Experience Centers

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Amazon said in the press release that Amazon Experience Centers feature the latest products and experiences created by Amazon experts, who are employees specifically trained on the latest technology. The eCommerce retailer said customers have rated Amazon’s experts at 4.9 out of 5 stars. with more to follow.

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Enticing Millennials With Experiences Using ?Neighborhood Goods?

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These stores are relying on restaurants, bars, guest speakers and self-service technology to draw in customers in lieu of sales signs and deep discounts. The idea is to create a space that feels special, that generates loyalty and encourages customers to come back and spend some time. “The