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7-Eleven Now Supports Voice Orders Via Alexa, Google Home

PYMNTS

. “7Voice takes 7NOW ordering from screen to voice, enabling customers to order in whatever way they prefer that is most convenient to them,” said Raghu Mahadevan, 7-Eleven’s vice president of the digital customer experience. Using real-time tracking, customers can find out when to expect their orders to arrive. .

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Facing The Fast Future Of QSR Payments Experiences

PYMNTS

You tap on the message and join,” he said, adding that such QSR operators as Jimmy John’s, Panera and Yogurtland are using the technology for their loyalty programs. “If Indeed, from Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customersexperiences through technology.

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How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back

PYMNTS

Last month, the two entities said they were working in partnership with Dallas College to train, inspect and certify restaurants, and their safety efforts, as they reopen in the wake of the pandemic. For now, restaurants that are reopening are operating at 50 percent or less capacity, said Monastero, pressuring margins.

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32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

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