PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

Perficient

JULY 12, 2022

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. What does your brand portray to the market?

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Launching Into New Markets. Cohen asked. It’s unthinkable.”.

Management 303

Management User Experience Innovation Fintech 303

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

Perficient

OCTOBER 26, 2020

Digital process automation (DPA) services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. Market Presence. Relevance to Forrester clients represented in inquiries and client consulting. Why Perficient.

Report 294

Report Strategy US User Experience 294

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ” A Digitization Strategy. The Payments Path.

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 19, 2020

All of these processes must be as seamless and efficient as possible, because they not only set up a customer for an optimized payment experience, but they also contribute to the overall user experience in a B2B eCommerce setting. One thing that B2B companies are very good at is relations," he said.

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

NOVEMBER 23, 2020

The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it. Research suggests that a variety of indicators, such as geolocation, address verification and CVV verification, can help companies pinpoint and reject likely fraud attacks.”.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. It's all about "deep credit lines, more product flexibility and functionality, and a better user experience," he said.

Payments 261

Payments User Experience Innovation Cards 261

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Just ask Sergiy Barybin, CEO of Lithuanian cross-border payments technology company SatchelPay.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

NOVEMBER 25, 2019

German bank N26 is partnering with financial software firm Eurobase International for its treasury management operations, BobsGuide reported on Monday (Nov. Headquartered in Berlin, N26 will use the Eurobase Siena platform to support its treasury management operations throughout most of the Eurozone, U.K., The company is a U.S.

Management 142

Management User Experience Software Operations 142

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation. The Human Touch.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., A Win-Win for Banks and SMBs. ” The U.S.’s

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

NOVEMBER 9, 2020

market share with CVS and Walgreens, unveiled its rebranding Monday (Nov. 9) along with a new vision for its in-store and digital-first experience. It will accompany that with a continuing education to ensure pharmacists are certified immunizers, and what the company calls “trained integrative pharmacy specialists.”.

Retail 173

Retail Community User Experience Training 173

Perficient

AUGUST 20, 2020

That impacts all types of healthcare companies, including providers, insurers, device manufacturers, and pharmaceutical companies. B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. There can be a knowledge gap throughout your marketing and development teams.

Google 452

Google Examples Trends Tools 452

PYMNTS

DECEMBER 29, 2020

In a statement , Narmi Co-Founder Nikhil Lakhanpal said the collaborators "focused immensely on the user experience, and added seamless cash management tools, entitlements and various other business-focused functionality.". The company is focusing on users that may be underbanked, lacking traditional bank accounts.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

SEPTEMBER 8, 2019

“As a matter of policy, we do not provide comment on funding speculation until we have news to announce,” said Allison Van Houten, Getaround vice president of marketing, according to Yahoo Finance. In April, Getaround announced its acquisition of Drivy , a Paris-headquartered car sharing startup that operates in 170 European cities.

San Francisco 125

San Francisco United States User Experience Regional 125

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. The enhancements target SMBs and mid-market merchants.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

DECEMBER 15, 2020

In B2B payments, added Visa Direct Vice President of Global Segments and Market Development Tim Summers , businesses don't care exactly how funds get from Point A to Point B, but the rails that facilitate the movement of funds must do so seamlessly. They want a user-friendly solution, but most importantly, they want those funds," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

MAY 11, 2020

The app is easy to use, secure and provides a wealth of add-on features which will be useful for all customers,” Abonty Banerjee, chief digital and marketing officer told ExpressComputer on Thursday (May 7). The goal is to boost the user experience among companies with channel financing or term loans.

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JUNE 6, 2019

Digital services and consulting company Infosys is teaming up with Microsoft to deliver smart buildings and spaces (SB&S) initiatives for construction, architecture, engineering, real estate development and facilities management, according to a release by Infosys.

Analytics 134

Analytics Innovation User Experience Operations 134

Jack Henry

JULY 29, 2022

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. A Celent report even notes that Amazon has been recently negotiating with big banks to launch a checking account, and the company has also formed a mortgage lending unit. *.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. For Q2, the South Korea-based company reported an overall 4 percent year-over-year revenue decline, to about 56.13 trillion won ($47.4 Profit Problems. and Korea.”.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

MARCH 11, 2020

Cashfree , one of India’s biggest business payments platforms, has announced that it has launched a new suite of payment products aimed at lending companies and non-banking financial companies (NBFCs), to facilitate easier loan disbursals across all platforms, according to a press release.

Lending 130

Lending User Experience Capital Innovation 130

PYMNTS

JUNE 4, 2019

Yet research shows that 65 percent of content produced by marketing for use by sales is never utilized. Highspot’s platform combines machine learning and intuitive user experience to connect sales and marketing in order to deliver personal, relevant customer conversations. percent in 2017.

Capital 108

Capital Security Seattle User Experience 108

PYMNTS

JANUARY 16, 2020

The headline statement is that crypto firms have traditionally operated in a regulatory environment that might charitably be likened to the “Wild West.” The widespread impact of the stricter regulations may have a chilling effect on new crypto asset company creation, and may also steer firms to house operations in less regulated counties.

Regulation 132

Regulation cryptocurrency User Experience Operations 132

PYMNTS

MARCH 4, 2020

To get a sense of the changing needs and expectations of enterprises, said DeLuca, financial institutions (FIs) should recognize the significant influence that the consumer and retail markets have on corporate treasurers. as if they were operating in the U.K. The Use Cases. Said DeLuca: “We try to advise banks to think in the U.S.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

MAY 1, 2017

Founded in 2012, the Phoenix-based company sells cars through its website and operates automated towers that store cars in U.S. The company has granted the underwriters a 30-day option to purchase up to 2.25 Wells Fargo Securities, LLC, Bank of America Merrill Lynch, Citigroup Global Markets, Inc. Carvana Co.,

Nashville 128

Nashville Phoenix Tennessee Austin 128

PYMNTS

NOVEMBER 24, 2020

The B2B Software-as-a-Service market has followed a fairy unique evolutionary path over the last few decades. But as Owens explained in a recent conversation with PYMNTS, B2B SaaS firms must be diligent about their approach to the market — particularly as that market becomes increasingly crowded and competitive.

Payments 151

Payments Software Strategy User Experience 151

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JULY 7, 2020

The level of market volatility hitting the U.S. After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168