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Regional, Community Banks Face Digital Challenges Post-Pandemic

Banking Exchange

Greenwich Associates reports widening gap in digital investment between national and regional banks Community Banking Feature3 Feature Technology Retail Banking Covid19 PPP Customers Tech Management Mobile Online.

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Why Goodwill Regions Are Tapping Into Digital Marketplaces

PYMNTS

To bring their merchandise in front of millions of shoppers through eCommerce, several Goodwill regions are teaming with mobile marketplace OfferUp. More than 100 Goodwill store locations ranging from New York to San Francisco are uploading products like collectibles, clothing and furniture to the platform to drive in-store and online sales.

Regional 145
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How To Do Better Against National Bank Lending Competition

South State Correspondent

Community bankers need to understand their competitive landscape. Who the competition is, what the lending competition is offering, their delivery channels, and service levels can help community banks differentiate their services and enhance their competitive advantage.

National 195
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Big Banks Outperform Regions in Mobile Apps, Says Survey

Banking Exchange

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power Retail Banking Feature Lines of Business Technology Mobile Online Tech Management Feature3 Community Banking Consumer Compliance Customers.

Mobile 88
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ProfitStars Targets Online Bill Pay Fraud For Banks

PYMNTS

The firm’s Gladiator iPay Enterprise Security Monitoring (iPay ESM) tool is now live for financial institutions to monitor and mitigate the risk of fraud linked to online bill payment, the company said in a press release.

Fraud 156
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Local Governments Move In On Retail Vacancies

PYMNTS

It was supposed to be a thriving retail center in Milwaukee when it was built seven years ago. It’s one approach to a growing retail vacancy issue that local governments are getting more aggressive in trying to solve. Backers of the tax position it as a solution to the increasing amount of empty retail space in the city.

Retail 135
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Are Online Merchants The Mall’s Unlikely Salvation?

PYMNTS

One might imagine that mall operators nationwide take a rather jaundiced view of the internet, since online shopping has more or less killed the mall. But perhaps that is the old conventional wisdom — the emerging idea is that online retailers are giving back some of what they’ve taken away these days. “We

Online 100