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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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7 ways community banks can boost profitability

Independent Banker

Here’s what community bankers need to know when planning their budgets for the next year. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. Here are seven factors community banks should consider as they enter budgeting season.

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The Death of the Community Bank

Jeff For Banks

In June of 2008 I gave a speech titled "The Death of the Community Bank" and in that speech I made predictions. Much like competitors nip at community banks' customers. Eighteen percent of that group opened an account at a digital bank. Two percent opened an account at a community bank.

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Supporting Our Community with the Help of Technology

ABA Community Banking

With the pandemic lingering like a houseguest who refuses to go home, it’s reassuring to know that we can meet a full range of customers’ needs with the help of online and digital technologies. The post Supporting Our Community with the Help of Technology appeared first on ABA Banking Journal.

Community 105
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Thawing the frozen middle (how to change the bank)

Chris Skinner

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

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Lindsay LaNore: Strategic training initiatives

Independent Banker

Aligning these factors is critical to a community bank’s success, and a great way to start doing that is by ensuring your professional development programs support your strategic goals. Yes, it’s essential to satisfy annual training requirements but, as one CEO recently remarked, we need to grow our own community bank leaders.

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Vista Looks To Sell Huge Stake In Finastra FinTech

PYMNTS

FinTechs in Europe have been experiencing a rise in value as many investors look for alternatives to run-of-the-mill, brick-and-mortar banks. Digital banks are generally seen as more attractive, as they are no longer struggling to find a solid foothold after the financial crisis a decade ago. based customers.

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