PYMNTS

FEBRUARY 24, 2020

According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others. The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. And so does the recipient.

Retail 210

Retail Branding New York City Indiana 210

Jeff For Banks

JULY 5, 2022

And products started migrating online. First Internet Bank in Indiana was founded in 1998. This is why online banks can pay higher interest rates. And what greater meaning can they get than at a community financial institution? Such as elevating the economic mobility of retail customers. billion in total assets.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. The end goal of the system – to make each customer feel special. Baker Hill. www.bakerhill.com.

Conference 40

Conference Innovation Lending Customer Experience 40