Community Customer Experience How To UX 
Perficient
AUGUST 9, 2022
The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Trust and Transparency. . It is established through offering personalization without judgment.
Perficient
FEBRUARY 4, 2021
An accessible site can bring in additional customers and provide brand differentiation from your competitors. Many communities of people with disabilities are very close-knit and if your site is recognized as accessible, this ends up being a competitive advantage.
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Perficient
DECEMBER 15, 2020
DTE Energy’s interactive microsite educates consumers on how to conserve and use energy differently within their homes. The site provides a 3D virtual home-tour of ten rooms and several hotspots to learn different tips and tricks, many linking to numerous programs for customers to enroll in at DTE. The Winning Projects.
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S.
Gonzobanker
FEBRUARY 23, 2022
Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. Pursuing BaaS doesn’t have to take focus away from primary customers. While customer relationships are being redefined by fintechs, there will always be a place for community banking.
Perficient
SEPTEMBER 29, 2020
Patients don’t know who they need to see, how often, how to schedule, how to get there, what follow-ups are needed, and so on. Or even Fitbit, which knows who you are and shares with your personally-built community. It’s the social media or TurboTax experience. It’s a frictionless journey, and it saves time.
Perficient
MAY 21, 2021
Perficient Bright Paths is a program designed to advance STEM education and career opportunities for underrepresented constituencies and communities. Her curiosity and desire to learn how to use Python for data organization and building programs to evaluate data led her to sign up for online courses.
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