PYMNTS

MARCH 28, 2019

ICBA Bancard, the payments services subsidiary of the Independent Community Bankers of America (ICBA), announced a new partnership with MK Decision (MK) for its online loan-origination system. Our mission — to stimulate local borrowing and local lending — is well aligned with ICBA Bancard and its community bank clients.

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Independent Banker

AUGUST 31, 2022

ICBA’s Bank Security Institute offers critical incident response strategies to keep your physical branch location safe. The pandemic forced industries to accelerate their adoption of digital applications, and community banking was no exception. Held in Bloomington, Minn.,

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Community Security Community Bank Fraud 91

PYMNTS

SEPTEMBER 14, 2017

In a press release , ICBA Bancard said with the partnership, CardinalCommerce will provide its data-driven consumer authentication solution, which helps reduce online fraud for ICBA Bancard client banks. “As Taking steps now to protect your community bank and customers is more important than ever.

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Community Bank Fraud Community America 128

CFPB Monitor

OCTOBER 5, 2022

The final RULE is substantially similar to the proposed rule issued in 2021 and requires online (card not present) debit card transactions to be enabled for processing on at least two unaffiliated payment card networks. See the banking industry group February 1, 2022 letter to the Federal Reserve on behalf of the community banks.

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Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers.

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Community Bank Fraud Community Training 91

PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. It’s a story told by the data itself, Lesher said. Square announced $1.3

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Cards Mobile Community Bank Community 224

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Banking Trends Retail Trends Community Bank 151

Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics.

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Community Bank Community Resources Fraud 91

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

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Community Bank Community Security Digital Banking 176

Independent Banker

FEBRUARY 28, 2022

Customized, well-thought-out interactions—especially in the online banking space—are integral to wooing new customers and retaining existing ones. We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process.

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Fintech Marketing Community Bank Community 136

Independent Banker

OCTOBER 31, 2022

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. billion-asset Sunwest Bank in Sandy, Utah.

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Community Bank Community Customer Experience Data 91

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. And that is something that merchants, as well as community banks and credit unions, must be prepared for.”. Getting Prepared.

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Mobile Community Bank Cards Community 280

Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. We’ve seen an amazing uptick in fraud,” she adds. “So, By Roshan McArthur.

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Training Community Bank Community Knowledge Base 98

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

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Community Community Bank social media Security 139

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. 3 Ways SBA Lending After PPP Can Help Banks, Credit Unions Grow, Mitigate Risk. SBA Lending.

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Lending Community San Antonio Survey 259

PYMNTS

APRIL 8, 2020

Bottomline will deploy its account opening, on-boarding and fraud capabilities to ensure lenders comply with PPP loan requirements and accelerate their Know Your Customer (KYC) needs to provide funding to both new and existing SMB customers. The firm has also announced a COVID-19 Online Resource Center for its financial institution clients.

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Lending Fintech America Technology 245

William Mills

AUGUST 9, 2016

The company provides electronic payment fraud prevention technology to all sizes of financial institutions including community banks, credit unions and larger institutions. “We ACH Alert’s award winning technologies reduce the financial loss and reputational damage that are associated with ACH and wire fraud.

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Fraud Company Tennessee social media 40

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. 3 Ways SBA Lending After PPP Can Help Banks, Credit Unions Grow, Mitigate Risk. SBA Lending.

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Lending Community San Antonio Survey 195

PYMNTS

JULY 1, 2020

In a PYMNTS interview , NICE Actimize Head of Fraud Strategy Rob Tharle shed light on a nasty downside to the proliferation of open banking around the globe. “Open banking promises to bring benefits to consumers and businesses alike but also carries some threats,” he said. Arvest Bank Taps Finzly Platform.

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South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0,

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PYMNTS

MARCH 18, 2019

Although only 60 banks and credit unions (CUs) have made Zelle available to their customers, approximately 230 have signed up for the service. While some larger financial institutions (FIs) have joined the platform, regional community banks and CUs account for 85 percent of Zelle’s participants.

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Security Fraud User Experience California 148

Independent Banker

AUGUST 31, 2016

As chip cards become standard, counterfeit card fraud in the U.S. Here are five ways to fight fraud in the wake of the widespread deployment of EMV chip cards. Card-not-present fraud will likely rise, especially online. Communication is key. Informing them can pay off in reduced fraud losses for you.

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Cards Fraud Iowa Security 70

Independent Banker

FEBRUARY 24, 2016

Now that many community banks have issued credit and debit cards with anti-skimming smart chips, the industry is returning to an earlier focus on another card security measure: tokenization. The free enrollment is available to community banks that have their card transactions processed by FIS in St. Petersburg, Fla.

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Cards Community Bank Community Mobile 70

Gonzobanker

SEPTEMBER 14, 2023

We’re gearing up for Smarter Bank LIVE , and your 325+ RSVP responses to our upcoming online event make one thing clear: You want your bank to become more than the branch next door. It’s sort of like asking Taylor Swift to give up singing to take a job handling financial fraud instead. bank’s fintech partners.

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PYMNTS

JUNE 1, 2020

In a roundtable discussion, the last in the “Powering the Digital Shift” series with Karen Webster, six experts in money movement, fraud prevention, banking and financial technology discussed one sure bet: “Digital optional” is no option as we move toward contactless commerce. So, there is a balance that needs to be struck.”.

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Payments Fraud Security Technology 172

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. The low score for retail banks is due to factors like star ratings, which equaled 2.8

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Retail Study Online Mobile 103

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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Mobile Community Bank Community Technology 105

PYMNTS

NOVEMBER 16, 2018

Sure, mobile banking and payment apps offer the patina and, perhaps less often, the genuine experience of personalization. In short, properly deployed AI can triangulate different sources of data to arrive at decisions about onboarding, authentication and fraud in quick time. percent use the tech to fight internal fraud.

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PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. “It But everyone everywhere is concerned about fraud,” he said. “No

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Innovation Fintech Fraud Security 141

PYMNTS

JUNE 5, 2020

Exclusive Data: Twenty-Five Percent of Consumers Say Retail, Online Grocery Digital Shift Will Stick . Lagging processing times and a lingering dependence on paper checks have long plagued B2B payments, and the shift to application programming interfaces (APIs) has mitigated some of these challenges but also opened new avenues for fraud.

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Las Vegas Payments Delaware Retail 130

Gonzobanker

MAY 4, 2020

Here are a few of the recent deals (in no order) that caught my attention: MVB Financial/Paladin: MVB, a mid-size bank with a stated focus on serving fintechs, acquired Paladin, a specialty fraud prevention company with a suite for merchants, credit agencies, fintechs and vendors. Neocova: The startup core provider completed a $9.5

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PYMNTS

JULY 31, 2018

In addition, there is increased lawmaker attention to promote innovation among non-bank providers of new payments and payment-related technology, and more consumer concern about online and data security. financial system around a set of core principles. For their part, U.S.

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Independent Banker

FEBRUARY 24, 2016

Seven initiatives to boost customer online confidence and transactions. Security fears about online banking may be impairing your community bank’s ability to grow demand deposit accounts. More than half of smartphone users are afraid to use their mobile phone for online banking. By Kevin Tynan.

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Security Community Bank Community Chicago 70

South State Correspondent

AUGUST 10, 2023

Fraud detection, for example, must either be run in a separate application and then brought back into the core, or all core processes must stop to run a fraud sequence. A KYC process, for example, can now be used in mobile account opening, online account opening, payments, lending, and various other functions.

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System Examples Operations Data 195

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

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Strategy Digital Banking Digital Strategies Mobile 156

Independent Banker

NOVEMBER 25, 2015

Regardless of the name, nonbank technology firms are wedging themselves between community banks and their customers by offering a slew of traditional and nontraditional banking products. See “Closing the Gap” in the November 2015 issue, online at www.independentbanker.org.). These insights emulate relationship banking.

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Community Bank Community Analytics Lending 70

Independent Banker

AUGUST 25, 2016

Wisconsin bank uses LEAD FWD Summit as a development resource. You can feel the energy boost at Park Bank from its leadership development program. Young employees at the community bank in Madison, Wis., Consumers and Their New Role in Fraud Mitigation,” by Scott Bright, FIS. By Tim Cook. are excited.

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