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What to Do When Your Banking App Stumbles Out of the Gate

Bank Innovation

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

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Can Online Dating Keep Out Stalkers? Facebook Thinks So.

PYMNTS

Excuse the brief descent into heartbreak, but for every online dating success story — Aren’t they so cute?!! Can Facebook help bring more sanity — or, more accurately, a better sense of safety — to the world of online dating? That’s the social media platform’s aim. How nice of them to have an open bar at their wedding !

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St. Louis Colleagues Rank Perficient a Top Workplace in 2020

Perficient

Colleagues now engage in philathropic and social activites through technology like video calls, Microsoft Teams , and social media. This year, Perficient has been named as one of the 2020 Best and Brightest Companies to Work for In Chicago , 2020 Top Workplace in Minnesota, and a 2020 Top Workplace in Atlanta.

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How Digital-First Credit Unions Can Break The Impersonality Barrier

PYMNTS

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

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Big Tech Compliance Tracker: Facebook Faces $6.06 Million Fine From South Korea; Big Tech Tax Becomes Due In France

PYMNTS

million of the 18 million users of the social media company in Korea was given to operators beyond Facebook without them knowing between May 2012 and June 2018. Chicago Alderman Proposes Tax on Deliveries. Deliveries by firms like Amazon would be taxed under a plan put forward by an alderman, the Chicago Tribune reported.

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How fraudsters target different generations

Independent Banker

Gen Z, the younger generation, has transitioned into the workforce and is primarily being targeted through social media messages and chatbots,” Fratangelo says. Fraudsters tend to target baby boomers via robocalls about healthcare, taxes or Social Security, but they aren’t immune to social scams.

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Standard International Launches Recommendations App

PYMNTS

Described as “the first social travel agency,” Benny (from the phrase “friends with benefits”) would allow people to recommend rooms to friends at the best rate, while also earning a commission. “We Online travel agents’ margins are significant, and this is a way to play in that space.”. 14) for new properties.