Charlotte Customer Experience Financial Technology Operations 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
William Mills
SEPTEMBER 7, 2016
Also a pretty good customer experience. InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. operation of Russian-based company. Founded: May 2007.
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