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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. Consider that the typical user spends about 2.5 hours per day on social media. Demographically, half of the U.S.

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Making The Swych From Plastic Gift Cards To Mobile, Digital Ones

PYMNTS

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

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Fighting Financial Awkwardness With Faster Payments?

PYMNTS

The peer-to-peer mobile payment service offers a social media element aimed at making the exchange of money more fun for both sides of the transaction. billion in Q1 2017 — tackles feelings of financial discomfort by giving consumers a more engaging option to settle debts, by mixing social media with finances.

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How AI Is Helping Hotel Apps Get Onto Travelers’ Radar Screens

PYMNTS

Alternatively, users can book a hotel through a link in the Instagram bio. . The Personalized Travel Experience. In an effort to tailor the in-app experience to Instagram , Meniri said he rebuilt the native iOS experience for the social media platform’s browser.

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How Online Universities Take Fraudsters To School

PYMNTS

When it comes to authentication, customers largely prioritize convenience over safety, exposing them to fraud, and putting pressure on merchants and financial institutions (FIs) to offer convenient user experiences without compromising security. Developments from around the Digital Identity World.

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How Unattended Retail Sells Loyalty

PYMNTS

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s no sales associate to offer a loyalty card at a traditional self- serve solution, after all. Unattended Loyalty .

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How Banks Are Using AI for Document Intelligence

South State Correspondent

Thus, if you are using document intelligence to review social media posts or survey results and a customer discusses “trouble opening an account,” the AI can infer that it is talking about a deposit account, not a loan or merchant credit account.

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