Bank Innovation
SEPTEMBER 28, 2018
Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year. The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […].
Fintech Labs Insights
JULY 29, 2019
So I had to wait for a week for my ATM card and PIN number to arrive a week later by mail. It also demonstrates the UX disconnect often found at large enterprises. I will cut the bank some slack and assume that they will shore up the UI issues prior to the national roll-out ( ahem, email me if you need help ).
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Fintech Labs Insights
DECEMBER 2, 2019
Financial institutions are in an enviable position to profit from this consumer behavior by gamifying debit/credit cards and mobile app usage. While MasterCard and Visa have run year-end card purchase sweeps off and on during the past 20 years, few banks or credit unions have mounted serious long-running usage-based games.
Gonzobanker
MAY 17, 2022
While it’s been a tradition since the punch card days for bank executives to complain about their technology vendors, today these challenges run so deep they are threatening these institutions’ ability to survive competitively. team focused on UX, data, integration, and risk. Mandate #3: Build a next-gen I.T.
Gonzobanker
DECEMBER 19, 2022
As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Acronym of the Year – CCCA (Credit Card Competition Act). FIS wins Valley National with IBS platform. 2008 called and wants its headlines back.
Fintech Labs Insights
MARCH 4, 2020
cash holding account), debit cards, and credit lines. But Brex, which only offers a corporate card and Kabbage which only offers a credit line, are not. Related: Student Banking UX: BankMobile Passport Program Encourages Digital Banking + Academic Achievement. Holvi – Finland, acquired by BBVA March 2016. Qonto – France.
Tomorrow's Transactions
AUGUST 24, 2016
From The EMV chip credit card transition in the US has been a disaster — Quartz. Some issuers preferred chip and signature because it has higher interchange, not because US consumers are morons who uniquely amongst the nations of the Earth cannot remember a four digit personal identification number (PIN) that they use several times every day.
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