PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Mobile wallets have become popular vehicles for storing and accessing credit card information, plane tickets and other documents.

Online 145

Online blockchain social media Security 145

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. We’re a mobile app, and that’s how we deliver our services.”. billion people – will likely be using online and mobile banking services by 2024.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. “One Some 15 percent of the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

MAY 20, 2020

We found that two in five merchants are currently using their personal bank accounts and cards for business, meaning they’re combining their personal and business finances, making it difficult to measure the financial health of the business,” Shopify said. There are no monthly fees or minimum balances.

Tools 253

Tools User Experience ATM Cards 253

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. The consumer who is used to the Uber experience expects to have similar app-driven and mobile phone-based seamless interactions with their banks.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Adapting To A Mobile, Contactless Normal .

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. Thus, upon download, users are guided through the process. You can say yes or no.”.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

FEBRUARY 26, 2019

Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the fast payment experience. Around the Mobile Order-Ahead World.

Fraud 186

Fraud Mobile Branding User Experience 186

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes. Embedded Finance and Blockchain .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

OCTOBER 26, 2016

But while merchants have now had more than a year to adjust to the new technology, retailers still lag behind when it comes to chip card adoption, causing frustration and confusion for consumers, even with chip-based cards decreasing counterfeit fraud by 60 percent, according to Mastercard. ” Biometrics coming on big.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

DECEMBER 31, 2018

Over the past 10 years, the point of sale has been evolving as mobile technology has trained consumers to expect richer interactions while enabling the processing of the transaction to “come to them.” Mobile-Enabled, Mobile-First, Mobile-Only. Enabling the Omnichannel Experience.

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

APRIL 15, 2020

At worst, and more likely, they are collecting card numbers, addresses, phone numbers, DDA, ACH and wire account data, and all kinds of important bits of information to apply to the expanded universe of fraudulent activity. Older users are less familiar with banking online, so they are being increasingly targeted in account takeover attacks.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

OCTOBER 24, 2016

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Does mobile, in fact, unlock the sky’s limit?

UX 100

UX Mobile Apple Trends 100

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. What is the process implementation period like?

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

AUGUST 10, 2017

9) said IDFC Bank will launch IDFC Bank Benefits for corporates to digitize employee spend via a card coupled with the Zeta mobile app. Together, the mobile payments solution enables businesses in India to manage allowances and reimbursements to employees via a prepaid card. Reports Wednesday (Aug.

User Experience 104

User Experience Mobile Cards Payments 104

PYMNTS

DECEMBER 31, 2020

percent made purchases via mobile in the last 24 hours. This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs).

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JUNE 17, 2019

Instant collections from bank accounts via open banking rails provides a significantly lower cost alternative to cards for eCommerce merchants, as an example, and hence merchants can use incentive options at their disposal as one way to promote user adoption. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. Digital wallets are only as convenient as they are useful, and as a form factor substitute for plastic cards, consumers don’t feel they’re much of either. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Mobile movements. was the migration of consumers to mobile shopping and banking transactions. percent of consumers now prefer to bank via mobile apps. Perhaps more important to the evolution of 3DS 2.0

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JULY 30, 2019

As part of SCA, consumers who are based in Europe will need to confirm their identities in order for online transactions to proceed. The insights come from responses from firms that collectively issue more than 107 million cards, which the EPA said encompasses 61 percent of cards issued in the U.K., spanning 13 issuers.

Survey 172

Survey User Experience Report Security 172

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. percent of digital platforms consider false positives to be key conversion process friction points, a major problem for online companies. A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

PYMNTS

AUGUST 24, 2017

Mobile 2.0, In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

JULY 3, 2020

Forward-thinking CUs are already on top of the situation and have been digitally transforming operations from back-end automation to mobile apps that delight and satisfy members. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8 Dividends of Loyalty Innovation.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JUNE 21, 2017

Yesterday, PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. So, anywhere.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

JUNE 9, 2020

He added that there remains heightened sensitivity around security as fraudsters have trained their sights on card-not-present (CNP) fraud, although security concerns have not derailed any projects. Data, of course, is critical in making sure such online activity runs smoothly. The Importance Of Data.

Data 151

Data Security Online User Experience 151

PYMNTS

OCTOBER 10, 2019

Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services. Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year. Holdouts.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Instant Payments and Fees in Online Ticketing. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. There will always be people who want to go in and use their card face-to-face,” she noted. Time is of the essence for B2B small businesses,” said Gray.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. About the same share — or 63.7 percent of customers.

Innovation 125

Innovation Mobile Management Branding 125