PYMNTS

JANUARY 14, 2020

Financial services and payments companies today are required to enable and support innovative new ways for customers to conduct financial transactions from any device, and from any location, without exposing themselves or their data to risk,” he said. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

NOVEMBER 2, 2017

TSYS Director of Innovation Russell Moore ’s two-year-old daughter already knows how to get Alexa to play her favorite Katy Perry song 17 times a day. For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

APRIL 3, 2019

UX, Payments and App Innovation. Costa’s stores have made physical infrastructure changes to mirror the app innovations to reduce pain points such as long lines while adding personalization to the overall experience. Costa needs to innovate continuously. We did a lot of operational testing beforehand.

Mobile 101

Mobile Innovation UX Security 101

PYMNTS

MARCH 24, 2020

customers since Revolut announced last year that it would bring its “financial super app” and debit card across the pond. In the Consumer-Centric Authentication Playbook: The Path To Banking App Adoption Edition, PYMNTS asked 2,835 consumers to better understand how FIs can enhance their apps’ UX to boost engagement.

US 101

US Fintech Payments UX 101

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking. Open Banking. There are nuances to consider.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

DECEMBER 22, 2016

Ultimately, users want open ecosystems and global acceptance — and that’s where alternative payment mechanisms, such as globally accepted prepaid cards, are making their impact. But that promise of a seamless UX must implicitly extend to the payment processes that facilitate these transactions.

eBook 100

eBook Payments UX Cards 100

Fintech Labs Insights

NOVEMBER 8, 2016

Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. It has Capital One Labs , it runs an innovation centre in the Bay Area, and now offers the most advanced set of mobile apps in the card-issuing business. Its latest innovation?

UX 17

UX Capital Mobile User Experience 17

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Acronym of the Year – CCCA (Credit Card Competition Act). Let’s see how this new scale allows for big investments in future innovation.

Community 216

Community Fintech Industry Innovation 216

Fintech Labs Insights

DECEMBER 8, 2022

Insurance Innovators USA. Insurance Innovators Summit. Challenger Bank UX: Mercury Shines with Startup Focused Website. Challenger Bank UX: Mercury Shines with Startup Focused Website. TIN Tech London Market. Insurtech Insights (UK). InsurTech Spring. Digital Transformation in Insurance. DIGIN by Digital Insurance.

Conference 15

Conference Las Vegas San Francisco Nashville 15

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market. While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance.

Google 272

Google Fintech Payments Apple 272

Gonzobanker

MAY 17, 2022

While it’s been a tradition since the punch card days for bank executives to complain about their technology vendors, today these challenges run so deep they are threatening these institutions’ ability to survive competitively. This technical friction causes initiatives to slow and allows less room for innovators to deliver new value.

Technology 135

Technology Regional Community Bank Community 135

CB Insights

APRIL 29, 2019

INNOVATION IS MORE THAN FANCY JOB TITLES. Get the free 31-page State of Innovation report to find out how 677 corporate strategy execs are driving change and growth. Innovation Evangelist. Both SAP and Google have employed an innovation evangelist in years past. Innovation Alchemist. Innovation Sherpa.

Innovation 78

Innovation Software Taxes Google 78

Celent Banking

MAY 5, 2017

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Monzo (formerly Mondo) out of the UK had multiple issues inside of a week.

UX 125

UX Technology Groups US 125

PYMNTS

FEBRUARY 19, 2018

“Disruptive” is a common attribute, as is “innovative.” In the wider world of recurring bill payments — for utilities, credit cards and the like — one-time customers are likely not one-off customers. Cutting-edge,” “friction-free” and “one-of-a-kind” also hold sway.

Payments 125

Payments User Experience Security Examples 125

FICO

MARCH 2, 2021

It prompted the top performers to innovate, pivot and quickly move towards greater adoption of automation, early warning systems and pre-emptive AI-driven solutions to help meet their customers’ needs and deliver timely support for agents.

Management 52

Management US UX Guidelines 52

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. It is an innovator with tech (e.g., So many miles to go, retail bankers! It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

JULY 11, 2019

Technological innovation across the financial services space is growing. Product engagement and maintaining a clean UX/UI. Nubank is the largest challenger bank today and has 9M customers (across credit cards and bank accounts). As a result, consumer adoption is at an all-time high.

Fintech 64

Fintech cryptocurrency Examples Cards 64

PYMNTS

JULY 13, 2017

“FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In By outsourcing all that to an acquirer, an ISO saves on risk, regulatory, technical and operational overhead.

User Experience 108

User Experience Software Compliance Payments 108

Fintech Labs Insights

JUNE 23, 2016

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Last year the event attracted nearly 600, and we’re expecting many more this year.

UX 15

UX Case Study California Conference 15

Banking 2020

AUGUST 27, 2015

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses. Perhaps the biggest problem is perception.

ATM 40

ATM User Experience Fraud UX 40

Fintech Labs Insights

MAY 25, 2016

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Garner press recognition and gather feedback on innovations. Hope to see you apply!

UX 15

UX Case Study Leadership California 15

Fintech Labs Insights

APRIL 24, 2016

Garner press recognition and gather feedback on innovations. By showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we hope to help CTOs, developers, software architects, UX designers, VPs of engineering, product managers and other technologists create the next wave of fintech innovation.

UX 12

UX Case Study Leadership California 12

Fintech Labs Insights

JANUARY 12, 2016

And on March 29 & 30, these companies will showcase their latest tools, technologies, APIs, platforms, case studies and tutorials for creating the next wave of fintech innovations in 15-minute, TED-style presentations. Follow FinDEVr on Twitter and keep an eye out for our weekly FinDEVr APIntelligence blog posted every Wednesday.

New York 12

New York UX Case Study Bitcoin 12

Fintech Labs Insights

MAY 24, 2016

Along with the usual suspects of FI execs, VCs, and analysts, over 60% of the audience will be technical — i.e., CTOs, developers, software architects, UX designers, VPs of engineering, and product managers. We’re expecting 600+ attendees in Silicon Valley this year. Get your ticket now before you’re swept away by summer.

Fintech 15

Fintech UX Case Study Software 15

Fintech Labs Insights

APRIL 20, 2016

With so much interest in the series and incredible innovation in the technology of fintech, we’re expecting an even larger audience this year. And a similar technical audience of developers, CTOs, software architects, UX designers, VPs of engineering, product managers and other technologists will be in attendance.

San Francisco 12

San Francisco UX Case Study New York 12

Fintech Labs Insights

JULY 20, 2016

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Garner press recognition and gather feedback on innovations.

UX 12

UX Case Study Leadership Innovation 12

Fintech Labs Insights

MARCH 23, 2016

While there are too many CTOs, developers, software architects, UX designers, VPs of engineering, and product managers to list them all, this list will give you an idea of who will be in the room on March 29 & 30: IT Manager – ABN Amro. Innovation Developer – Vanguard. SVP Operations & Technology – Alliant Credit Union.

New York 12

New York UX Capital Software 12

Fintech Labs Insights

MAY 15, 2017

Alpharank CEO Brian Ley had just shown how his Customer Influence Mapping technology enables FIs to spot highly-networked “influencers” among their customer base, and how to leverage those influencers to build better engagement and a more customized UX. “We take two to three years of credit or debit card data.

Arkansas 17

Arkansas UX Training Fintech 17

Fintech Labs Insights

AUGUST 24, 2016

We’ve seen authentication strategies evolve from a simple username and password to biometric technologies that leverage voice, behavioral, and facial recognition, as well as device tokenization and Touch ID to help banks increase security while decrease friction for end consumers.

Fintech 12

Fintech New York UX Lending 12

Fintech Labs Insights

SEPTEMBER 21, 2015

Often irreverent, but always ready to give a tip of the hat to true innovation, that’s our crowd and the truth is that our Finovate conferences just wouldn’t be the same without ’em. If you didn’t catch it at #FinovateFall – Xignite & 21 Innovators Join to Launch the #FintechRevolution API Ecosystem [link].

UX 12

UX Fintech Innovation Community 12

Fintech Labs Insights

APRIL 16, 2020

Companies were abandoned and it led to a 5- to 6-year drought in fintech innovation. Will there be a slew of new startups feeding the pent-up demand for innovation after the relatively slower 2020 to 2023 period, or will the winners of the first part of the decade just get stronger? Projects were halted. Retirement (re)planning.

Fintech 15

Fintech UX Community Comparison 15

Fintech Labs Insights

SEPTEMBER 18, 2016

Of the more than 600 CTOs and tech execs, UX designers and software architects, engineers, evangelists, and more, an expert audience is coming together from: ABN AMRO Bank. Some people will attend this developer conference to see what’s on stage; others will come to rub elbows and network with their tech-savvy colleagues. BDO Uniban.

Cleveland 12

Cleveland Tennessee UX California 12

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The content Mint created for SEO was made based on various keywords they’d identified as high traffic: “budgeting,” “spending plan,” “financial management,” “save for college,” “how do credit cards work.”.

Tools 78

Tools Millennials US Maine 78

Fintech Labs Insights

DECEMBER 6, 2016

In the company’s demo at FinovateFall in New York, Bluescape’s VP of products and marketing, Nick Brown mapped out an idea for a new credit card on the company’s multitouch display board. This large-scale disruption is requiring companies to significantly accelerate their pace of innovation.

New York 12

New York CA Tools UX 12