PYMNTS

NOVEMBER 19, 2020

Blackhawk Network noted that mobile wallet adoption in the U.S. Google is looking to capitalize on some momentum around mobile wallets. That paves the way toward mobile wallet adoption, as consumers avoid bringing out the plastic at the POS. Mobile wallet transaction value could exceed $1 trillion by 2024.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JANUARY 7, 2020

Mobile wallets are on the march, so to speak, and what happens with them in their next phase of development — in 2020 and beyond — will say much about what happens to broader areas of payments. Creating a common platform is really the foundation of these mobile wallet offerings.”. That’s a bit of a mouthful. Conversation Topic.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

Perficient

SEPTEMBER 15, 2020

Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users. They look for adjacent innovations with the potential for broader application, adopting features from one market to create a new product or improve an existing one. Here are five tips.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

DECEMBER 31, 2020

percent made purchases via mobile in the last 24 hours. This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs).

Data 277

Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Financial institutions (FIs) face the issue of whether to outsource their credit card programs or do it themselves – a decision that will maintain its importance in the coming new decade.

Cards 140

Cards Apple Data Innovation 140

Payments Source

JUNE 26, 2019

Apple Card's user experience will pressure contactless and digital wallet innovation, an area where banks have already fallen behind, contends MyGini's Mehmet Sezgin.

Apple 111

Apple Cards User Experience Innovation 111

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Adapting To A Mobile, Contactless Normal . Much of the U.S.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. We’re a mobile app, and that’s how we deliver our services.”. We have a website, but people don’t really use it. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of customers. About the same share — or 63.7

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

OCTOBER 20, 2020

Based on recent research, the Blackhawk team has found that mobile wallet adoption in the U.S. One thing holds true for the changing scop of payments and FinTech: Businesses and consumers alike need to prepare for the continued, swift shift to mobile. Based on recent research, we know that mobile wallet adoption in the U.S.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 28, 2020

Yet within the traditional FIs, it’s been important to push through the inertia that has tempered innovation. Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies. Where The Banks Are Focused .

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. Bank Threat. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. Thus, upon download, users are guided through the process. You can say yes or no.”.

Mobile 124

Mobile Fraud New Mexico Examples 124

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element.

Mobile 100

Mobile Payments Apple Samsung 100

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Software Customer Experience Strategy 275

Payments Source

OCTOBER 27, 2016

Prepaid cards and new mobile innovation in prepaid can bring speed and improve user experience for many different payment types and other financial services.

User Experience 60

User Experience Cards Mobile Innovation 60

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

AUGUST 1, 2019

52 percent: Share of FIs that will concentrate on user experience over the next three years. 30 percent: Share of American consumers who report having used Mobile Card Services. billion: Amount of money FinTechs raised globally in 2018, according to Visa’s figures.

User Experience 115

User Experience Course Data Fintech 115

PYMNTS

OCTOBER 24, 2016

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Does mobile, in fact, unlock the sky’s limit?

UX 100

UX Mobile Apple Trends 100

Bank Innovation

SEPTEMBER 28, 2017

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

UX 306

UX User Experience Capital Fintech 306

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. For Invoia, that means offering payment acceptance through any kind of credit card, and only credit card.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

MAY 20, 2019

One of the latest such projects combines the new mobile network technology with facial recognition and vending machines — a possible glimpse of the 5G future. The effort reportedly involves China-based UTStarcom and China Mobile Group, and a “refrigerated vending machine” called goBox. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

NOVEMBER 8, 2018

The Scan & Pay feature exists within the convenience store operator’s eponymous mobile app. The mobile payment offering comes as 7-Eleven has been heavily investing in innovation across different avenues, testing augmented reality, artificial intelligence and new payment methods, such as Amazon Cash.

Dallas 186

Dallas United States Mobile Samsung 186