PYMNTS

APRIL 2, 2019

To that end, Visa announced Tuesday (April 2) that it has introduced Card Payouts, an app designed help mid- to large-sized businesses manage cash flow — and speed payments to gig economy workers, to boot. The app is built to support card capture, tokenization and card-on-file transactions, Visa said on Tuesday.

Cards 201

Cards Payments User Experience Survey 201

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Financial institutions (FIs) face the issue of whether to outsource their credit card programs or do it themselves – a decision that will maintain its importance in the coming new decade.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

DECEMBER 19, 2018

19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. In a press release , Gemalto said it will test an EMV contactless biometric card for Europe via a pilot program backed by Intesa Sanpaolo and Mastercard.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JULY 28, 2020

have announced a partnership that they said will accelerate innovation across digital commerce and startup ecosystems. The service will be enabled by Microsoft Azure , the cloud computing platform designed to build, test, deploy and manage applications through its data centers. Mastercard and Microsoft Corp.

Payments 168

Payments Innovation User Experience Cards 168

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

MAY 19, 2017

WEX Australia has introduced an online platform connected to its Motorpass fuel cards, the company announced Thursday (May 18). In its announcement, WEX said the platform was designed to offer a better user experience for its clients. Building our digital skill set has been central to the growth of our innovation capability.”.

Online 101

Online Cards User Experience Customer Experience 101

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

MARCH 24, 2020

Using a vertical software application that focuses on gym management as an example, Butler said the businesses that are buying or building gyms want to be able to use software with seamless payments built in, offered as part of the user experience, one that builds loyalty. Data is key, of course, when it comes to payments.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

DECEMBER 28, 2020

Yet within the traditional FIs, it’s been important to push through the inertia that has tempered innovation. Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies. Where The Banks Are Focused . Sassone pointed to the fact that half of all U.S.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

OCTOBER 18, 2016

17) that it is working with Kiwibank, New Zealand’s largest prepaid issuer, to expand the capabilities of the bank’s prepaid gift and travel card programs and to roll out a robust set of features to build a best-in-class payment experience. ”

Cards 100

Cards User Experience Meeting Payments 100

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The accounts are to be held by Evolve Bank & Trust. They’re out there; they just have to be used.”.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. In remarks made at the annual Sibos global financial services conference on Monday (Oct.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JUNE 26, 2018

Payroll and human capital management (HCM) firm ADP is networking with its partners to enhance the industry with artificial intelligence (AI) and machine learning. Those new tools focused on talent optimization, user experience and business impact. In March, ADP collaborated with Ingo Money to develop the ADP payroll card.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

FEBRUARY 12, 2019

debit or reloadable prepaid cards for payment of tax refunds, government aid, healthcare and insurance claims and payments to gig economy workers. Mastercard’s research shows that people prefer card-based payments solutions because they provide an experience that customers enjoy. and also across borders.

Payments 146

Payments United States User Experience Cards 146

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. That lack of technological and business expertise can have profound impacts on the way they manage their company finances.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. During this time, the company focused on restructuring and management enhancements to ensure the company can, moving forward, comply with reporting requirements.

Compliance 182

Compliance Regulation Fintech Resources 182

NCR

JANUARY 5, 2018

Bank of Cyprus (BOC) is set to launch the world’s first commercial EMV payment card with a built-in fingerprint sensor as part of a partnership with technology provider Gemalto. When they do this, a comparison is made between the scanned fingerprint and the reference biometric data that is securely stored within the card.

Cards 49

Cards Payments Comparison User Experience 49

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

FICO

MARCH 2, 2021

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

OCTOBER 22, 2020

SVP and GM John Owens breaks down how the firm has helped its partners deliver an improved experience, including "modernized device optimization, improved data validation, and streamlined real-time acquisition, onboarding and servicing processes.". The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195