PYMNTS

SEPTEMBER 22, 2020

QSRs that offer mobile order-ahead options as well as convenient online ordering methods are expanding their sales significantly through these digital channels during the pandemic. It also analyzes how focusing on the customer experience can help prevent such fraud in the first place. How Friendly Fraud Develops.

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

MAY 20, 2020

False positives are the bane of fraud fighters everywhere, as they penalize legitimate customers due to the behavior of bad actors illicitly armed with credentials, card numbers and accounts. Sixty-two percent of QSR customers are concerned about fraud when interacting with QSR apps, according to a recent study.

Fraud 130

Fraud Mobile System Data 130

PYMNTS

NOVEMBER 23, 2020

Artificial intelligence (AI) in mobile food ordering: tantalizing. AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”. The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it.

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Mobile Boston Fraud Colorado 289

PYMNTS

NOVEMBER 18, 2020

It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an increasingly prevalent issue as bad actors target the flood of customers using digital channels during the COVID-19 pandemic. Around The Mobile Order-Ahead World. Boston Market On The Fraud-Fighting, Customer Service-Enhancing Power Of AI.

Boston 186

Boston Fraud Marketing Mobile 186

PYMNTS

AUGUST 19, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing and account takeovers are plaguing the industry. Rewards and loyalty programs also make attractive targets for fraud. So, what are the downsides? So, what are the downsides? Chipotle .

Mobile 159

Mobile Fraud Security Data 159

PYMNTS

JANUARY 20, 2021

Bad actors have moved to take advantage of the rush to digital payments — particularly those made with debit cards — leaving banks and financial institutions (FIs) racing to keep them off their platforms. We have seen higher levels of fraud or suspicious activity, [and] we have definitely built up our fraud prevention team. …

Security 130

Security Cards Mobile Fraud 130

PYMNTS

DECEMBER 31, 2020

Debit card issuers face an ever-growing array of fraud schemes perpetrated against them and their account holders. Effective card offerings require financial institutions (FIs) to quickly and accurately detect myriad forms of fraud, forcing them into a delicate balancing act. The Face of Fraud.

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Fraud Strategy Security Cards 273

PYMNTS

JULY 29, 2020

Bank of America (BoA) has expanded its mobile wallet use to include corporate customers in the Europe, Middle East and Africa (EMEA) and Asia Pacific (APAC) regions, hoping to enhance clients’ experiences through faster and more secure business transactions, according to a press release. According to BoA, this helps to prevent fraud.

Mobile 247

Mobile America Security Cards 247

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Software does flag some transactions that seem out of place, but technology is often behind crooks who are getting more sophisticated at making their charges look legitimate.” Emphases added.).

Fraud 98

Fraud Cards Analytics Mobile 98

Payments Source

NOVEMBER 17, 2020

The pilot leverages Keyno’s CVVkey technology that uses a dynamic card verification value 2 (CVV2) code to provide a higher level of security against fraud for online and mobile payments.

Michigan 163

Michigan Security Cards Fraud 163

PYMNTS

APRIL 27, 2020

As consumers shop amid ongoing public health restrictions, they almost invariably reach for their credit cards — whether the physical varieties in their wallets or the digital versions stored on their browsers and mobile devices. More than ever, credit cards are becoming the coin of the realm in the global connected economy.

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Cards Fintech United States Case Study 226

PYMNTS

FEBRUARY 20, 2020

Consumers know that, for most payment types, they aren’t going to be liable for the fraud if it happens, so it isn’t acting as a major inhibitor or influence on their thinking,” Stuppy said. Customers like mobile order-ahead, but only when the quick-service restaurants (QSRs) in question have optimized it for their use.

Mobile 201

Mobile Fraud Security Customer Experience 201

PYMNTS

OCTOBER 9, 2020

This includes upgrading digital security measures, but the resurgence of brick-and-mortar commerce has required upgraded technologies to accept contactless payments and mobile wallets. These wallets are connected to familiar debit or credit cards, the details of which must also be kept safe from enterprising fraudsters.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

JUNE 19, 2019

For financial institutions (FIs) and merchants, the opportunity is there to harness technology and mobile card services to drive sales up, drive fraud down and cement long-lasting relationships with consumers. With such an option in place, he said, the consumer effectively becomes part of the FI’s fraud team.

Cards 112

Cards Mobile Fraud Data 112

PYMNTS

APRIL 15, 2020

While there is no shortage of new things in the world to get used to these days, cybercrime and fraud are, unfortunately, not among them. The good news, both Srinivasan and Awad told PYMNTS, is that while fraud attempts are up among U.S. consumers, fraud losses are not, yet. million pounds out of the unwitting. The New Normal.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

APRIL 12, 2018

Bank is mobilizing Mastercard commercial card products, the financial institution (FI) announced on Wednesday (April 11). Bank Corporate Travel Card said it will now support mobile payments for corporate customers using business travel cards that run on the Mastercard network. In a press release , U.S.

Mobile 116

Mobile Cards US Apple 116

PYMNTS

NOVEMBER 9, 2018

Silver Miller — America’s leading cryptocurrency investor law firm — announced it has filed lawsuits against AT&T and T-Mobile on behalf of crypto asset holders who were allegedly victims of “SIM swapping.” In addition, other Silver Miller clients, who used T-Mobile, were robbed of $400,000 and $250,000.

Mobile 172

Mobile cryptocurrency Fraud Security 172

PYMNTS

MARCH 21, 2019

The wiles and ways of scammers to part businesses from their money continue to proliferate, and continue to use technology as a springboard to trick executives. As researchers at Agari reported, business email compromise (BEC) attacks have been going mobile. phone number.

Fraud 112

Fraud Mobile Report Trends 112

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

Fraud 197

Fraud Data Tools Online 197

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

JULY 21, 2020

Compromised credit card fraud increased 212 percent year over year in 2019, while customer credential leaks increased 129 percent during the same period. Credit card fraud is just one of many techniques that fraudsters leverage to scam FIs and their customers, but it is on the rise amid the pandemic.

Fraud 167

Fraud United States Cards Industry 167

PYMNTS

DECEMBER 18, 2020

Eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. These growing revenue streams carry their own risks, however, not the least of which is their propensity to be targeted by fraud. The Fraud Threats Of 2020.

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Fraud Trends Security social media 229

PYMNTS

DECEMBER 21, 2018

Before the liability shift in 2015, the industry-wide prediction was that the onset of EMV would reduce occurrences of counterfeit card fraud in-store, but that the industry should expect to see a spike in card-not-present (CNP) fraud as fraudsters moved to easier targets. The Consumer As A Frontline Against Fraud.

Fraud 187

Fraud Tools Cards Security 187

PYMNTS

MAY 28, 2020

The bank robbers who decades ago would have pulled off in-person heists have in many cases instead become cybercriminals who hack into mobile accounts, purchase stolen credit card information on the dark web and impersonate customers online or over the phone. Staying ahead of fraud requires constant innovation.

Fraud 139

Fraud Mobile Tools Missouri 139

PYMNTS

SEPTEMBER 17, 2019

Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and fraudsters have been reluctant to abandon the scheme as this year progresses. Fraudsters made off with account numbers and other personal details, which could later be used for different synthetic identity fraud or related schemes. digital bank Monzo.

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Fraud Digital Banking Delaware Tools 196

PYMNTS

JULY 11, 2019

Mobile devices have enabled monitoring and management to a degree once thought impossible. They can also see where a child or partner is using a shared credit card in real time and can even restrict usage at establishments deemed off-limits. The thing is, fewer than one-quarter of consumers currently use mobile card services.

Cards 122

Cards Mobile Retail Fraud 122

PYMNTS

SEPTEMBER 21, 2020

And consumers want to pay with their preferred methods, across cards or digital wallets. Artificial intelligence (AI) can improve the eCommerce experience – not just in terms of warding off fraud, but also in making sure payments can be processed efficiently and that the most effective payment gateways are accessed.

Fraud 311

Fraud Payments Cards Security 311

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. Debit-related fraud is a particular concern for businesses and banks as failing to thwart such schemes could have significant and costly consequences. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

AUGUST 24, 2018

Quick-service restaurants (QSRs) are pushing ahead with their digital efforts, with mobile-ahead ordering among the hottest areas for that. But that also brings more opportunity for fraud — and protecting against fraud can often become an afterthought for QSR operators. Low-Hanging Fruit. Mom-and-Pops.

Fraud 103

Fraud Mobile Cards Branding 103

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. In the latest Mobile Card Services Playbook , a collaboration with Ondot , PYMNTS surveyed more than 9,500 U.S.

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Online Cards Mobile Maine 212

PYMNTS

JANUARY 24, 2020

Mobile order-ahead services are being used for more functions than ever, and beyond simply ordering and paying for food. Fraudsters continue to haunt the mobile order-ahead industry, however, which is concerning for both mobile app users and the restaurants that provide them. Mobile Order-Ahead Developments.

Mobile 142

Mobile Fraud Innovation Cards 142

PYMNTS

SEPTEMBER 10, 2019

Canada’s Everlink Payment Services , a payment solution and service provider for banks, credit unions and small businesses, is strengthening its fraud controls for clients through a collaboration with ACI Worldwide. In a press release Monday (Sept.

Fraud 122

Fraud Risk Management Cards Tools 122

PYMNTS

JUNE 24, 2020

Those less tech-savvy individuals represent juicy targets for fraudsters, who have been fine-tuning card-not-present (CNP) schemes to work across all manner of channels during the pandemic as we wield smartphones to make transactions or bank over the phone. CNP fraud, Nolte said, has become a numbers game.

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Fraud Security Cards Course 262

PYMNTS

MARCH 6, 2018

A new report has revealed that there was a 10 percent increase in the number of payment cards compromised at U.S. The number of compromises and the number of card members impacted set a new record last year,” said TJ Horan, vice president of fraud solutions at FICO. also showed that compromised card readers at U.S.

ATM 126

ATM Cards Fraud Security 126

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. Banks are dealing with rapid rises in fraud schemes such as ATOs, synthetic identity fraud and account opening fraud.

Fraud 195

Fraud US Tools Strategy 195

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

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Cards Technology social media Meeting 131

Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. These types of scams fall under the broad term of remote authentication fraud, and they’re increasingly common—and inventive. Examples of remote authentication fraud. New account fraud.

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Fraud Strategy Community Bank New York City 160